Technical Service Representative

Business Overview

MacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries.  We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, such as hard chrome plating of shock absorbers for cars or provide corrosion resistance for appliance parts. Our decorative performance coatings apply finishes for parts in various end markets such as automotive interiors or jewelry surfaces. As part of our broader sustainable solutions platform, we also provide both chemistry and equipment for turnkey wastewater treatment and recycle and reuse solutions. Our industrial customer base is highly diverse and includes customers in the following end markets: appliances and electronics equipment; automotive parts; industrial parts; plumbing goods; construction equipment and transportation equipment.  MacDermid Enthone Industrial Solutions is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day

Job Purpose

The Technical Services Engineer provides sales and technical support to accounts in the assigned area. They ensure maximum market penetration of the company’s products in the marketplace by building relationships with customers, understanding their needs, and providing solutions, training, and support.

Job Responsibilities

• Practical demonstration of products at customer premises
• Train distributor reps and accompany on sales calls
• Report on competitive activity in region
• Report weekly on activity and target account progress
• Identify end-users and develop / maintain strong sales relationships
• Problem solving product application issues both during testing and once installed
• Extensive travel required (approximately 50%)
• Reporting: activity reports, audits, expenses, as required
• May be required to travel outside Region and possible internationally to assist with new start ups and technical issues related to respective expertise
• Will work as an integral part of a service and sales team.
• Requires extensive communication with manager and the rest of the sales / service and marketing team
• This position requires the set-up of a home office so residence within the assigned territory is essential. 

Requirements & Qualifications

• BS in related science or experience working in the Chemical industry for 2+ years.
• Easily and quickly develops solid relationships with customers and other team members.

Education

Bachelor's Degree or equivalent experience in Relevant industry

EEO Statement

Element Solutions Inc group of companies are E-Verify Companies and provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures. Equal Opportunity Employer: Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation