Flight Centre - HR Business Partner / Employee Relations (6 Month Contract) - Philadelphia, PA
Flight Centre Travel GroupAbout the role
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
To learn more about Flight Centre Travel Group please click HERE
About The Opportunity
We are seeking an experienced and employee-focused Human Resources Business Partner (HRBP) to join our team on a temporary 6-month assignment covering a maternity leave. This role will primarily support employee relations matters including but not limited to performance management, workplace investigations, coaching, and policy guidance across the organization.
In this role, you’ll be a trusted advisor to leaders and employees, helping them navigate complex people matters with confidence and sound judgment. You’ll manage a high-volume portfolio of employee relations cases, conduct impartial investigations, and coach leaders to strengthen performance and accountability across the business.
The ideal candidate is a proactive HR professional who thrives in fast-paced environments, exercises strong judgment, has a natural curiosity, and is comfortable and confident in managing sensitive employee matters with professionalism and discretion.
Key Responsibilities
-
Serve as a trusted HR partner to managers and employees on employee relations matters
-
Conduct and manage workplace investigations involving policy violations, employee complaints, and interpersonal conflicts
-
Partner with leadership on performance management processes, including coaching, documentation, PIPs, and terminations
-
Provide guidance on HR policies, procedures, and employment practices to ensure consistency and compliance
-
Support conflict resolution and facilitate difficult employee conversations
-
Maintain thorough and confidential documentation related to investigations and employee matters
-
Collaborate with legal and HR leadership on complex employee relations issues
-
Identify trends and recommend practical solutions to improve employee experience and mitigate risk
-
Support additional HR initiatives and projects during the temporary assignment
-
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Experience & Qualifications
-
5+ years of progressive HR experience, with a strong focus on employee relations and investigations
-
Demonstrated experience independently managing performance management and workplace investigations
-
Strong understanding of employment laws and HR best practices
-
Excellent interpersonal, communication, and conflict-resolution skills
-
Ability to handle sensitive situations with discretion, professionalism, and sound judgment
-
Strong organizational skills with the ability to manage multiple priorities effectively
-
Experience supporting multi-state employee populations (preferred)
-
Bachelor’s degree in Human Resources, Business, or a related field (preferred)
-
HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is an asset
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s