Manager, Marketing Technology Product Owner

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Who We Are:

We’re a world-class group of innovators committed to transforming the marketing technology landscape, one game-changing capability at a time. Here at Xfinity, we manage the consumer data, audience, campaign, and digital asset platforms used to communicate with millions of customers. It’s a collaborative environment that values bold ideas and independent thinkers. Ours is an entrepreneurial, fast-growing team that strives to enable clear, timely, and relevant omni-channel consumer communications to build trust and deliver value for our customers. Because outstanding customer experience is our best product, period.

We’re Looking For:

The Marketing Technology Strategy & Product team is looking for an experienced and passionate MarTech Product Owner to join and deliver on the MarTech roadmap - helping consumers receive relevant, contextual messaging across multiple channels. Through close collaboration with marketing, engineering, analytics, data, and operations teams in a matrixed environment – you’ll successfully drive the delivery of game changing features that help customers have meaningful engagements with Xfinity.

Job Description

This position is responsible for leading agile teams in executing a unified, integrated roadmap to deliver best-in-class MarTech capabilities serving customers and employees in a scalable & cost-effective way. These capabilities focus on communications channel enablement & alignment across inbound (e.g. Dotcom, App) as well as outbound (e.g. Email, SMS) channels allowing us to manage delightful omni-channel experiences and drive business value.

Reporting directly to the Product Manager, you’ll be part of a supportive Strategy & Product Management team and your focus will be translating the product vision into an executable roadmap.

• Develop and maintain 3-6 month feature roadmap that consider marketing strategy, stakeholder needs, current & future state architecture, and the end user
• Partner with product managers, delivery managers, architects, scrum masters, engineers and business stakeholders to evangelize the best solutions and facilitate execution
• Work with key stakeholders to ensure requirements are accurately captured and prioritized to ensure successful delivery & adoption
• Be a key member of agile rituals (Scrum, Sprint Planning, Grooming/Refinement, and Retrospectives) to deliver roadmap features and enhancements
• Participate in and support quarterly planning processes
• Create & manage user stories & backlog, track and escalate relevant blockers or issues
• Support end user change management and training
• Collaborate closely with security, privacy, and compliance SMEs as well as immediate team to analyze relevant risk and compliance concerns
• Work with leadership to manage risk and functional items appropriately
• Leverage data, analytics, research, design and business understanding to ensure successful platform solutions and give our customers great experiences
• Partner with technical teams to ensure ongoing support and operations of key marketing technology platforms 
• Manage our “team brand” by promoting a customer-obsessed culture, making the team a source of expertise others seek and want to join

Qualifications:

• Bachelor’s Degree or equivalent
• 3+ year’s experience in an Agile product role (SAFe is a bonus)
• 3+ years’ experience in marketing technology, operations, or related roles
• Clearly communicates requirements, concepts, and ideas
• Quickly understands complex systems and processes
• Ability to communicate and build cross functional relationships
• Analyzes data to drive prioritization and decision making
• Attention to detail with strong project management skills, delivering on time
• Consistently exercises independent judgement
• Experience marketing technologies and platforms (e.g. Adobe Experience Platform, Adobe Campaign, Salesforce or Braze)​

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Employees at all levels are expected to:

• Understand our Operating P