Server, Bartender, Barback, Guest Services, Food Runner, Busser

Job Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Critical Skills & Experience Requirements

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Food Runner:

Job Description Summary:

As a Food Runner, you play a crucial role in ensuring efficient and smooth food service to our guests. You will be responsible for delivering orders from the kitchen to the venue, providing essential support to our front-of-house team, and contributing to a positive guest experience.

Job Description:

Job Responsibilities

• Ensure prompt delivery of food orders to the correct tables.
• Communicate effectively with the kitchen and waitstaff.
• Monitor and replenish condiments and supplies as needed.
• Adhere to food safety and hygiene standards.
• Provide excellent customer service and address guest needs.
• Assist in clearing and cleaning tables when required.

Critical Skills & Experience Requirements

• Ability to work in a fast-paced environment.
• Strong attention to detail and accuracy.
• Effective communication and teamwork skills.
• Basic knowledge of food safety and sanitation.
• Previous experience in a similar role is a plus.

Caddie

Job Description Summary

The role of a Caddie at Topgolf is to ensure that our guests have a clean and enjoyable dining & golf experience. This position involves clearing and cleaning tables, replenishing supplies, and delivering drinks to guests promptly and

Job Description:

Job Responsibilities

• Clear and reset tables efficiently to provide a clean dining & gaming environment for guests.
• Assist Bay hosts and Bartenders in delivering food and beverages to guests.
• Keep the venue well-stocked with necessary supplies.
• Maintain a clean and organized work area.
• Assist in various tasks to support the Bay host team as needed.
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.

Critical Skills & Experience Requirements

• Excellent teamwork and communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and cleanliness.
• No specific prior experience required; training will be provided

Guest Services:

Job Description Summary:

As a Golf Services Associate, your role is integral to providing an exceptional check in and golfing experience for our guests. You will be responsible for assisting players, managing reservations, and delivering top-notch service to ensure our guests have a memorable time at Topgolf.

Job Description:

Job Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Critical Skills & Experience Requirements

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Bartender:

Job Description Summary

The Bartender is a key member of our team responsible for creating memorable guest experiences by providing excellent beverage service. They prep