Electronic Document Specialist

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$21.96 - $26.85 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 13, 2025

The Opportunity:

THIS WORK MATTERS! 

Are you passionate about using technology to improve healthcare, thrive in a fast-paced environment, and want to be part of a team that's genuinely changing lives? Then we want to hear from you! Join us and help us create a healthier, more accessible future for our community.

At Multnomah County Health Department Community Health Centers, we're dedicated to breaking down barriers to care and ensuring everyone has access to the quality health services they deserve. Our vision is to create a seamless, integrated healthcare experience that reduces wait times and improves access for all.

In this role, you will be a key player in our mission by optimizing the electronic distribution of patient healthcare documents. You will help us move toward a more efficient, paperless system by integrating physical documents into our electronic records, ensuring that critical information is always available when and where it's needed.

As the Electronic Document Specialist, your duties may include, but may not be limited to:

• Process and Digitize Patient Records: You will receive, prepare, and scan various client documents, including medical records, prescriptions, and reports, ensuring each document is accurately associated with the correct client ID.

• Organize and Secure Documents: You will index scanned documents by type and description, route them appropriately, and either securely shred or store physical copies based on legal and retention requirements, all while tracking the process.

• Ensure Accuracy and Confidentiality: You will maintain the privacy of all patient information in accordance with HIPAA, follow up on incomplete requests, and collaborate with your team on urgent tasks or quality reviews.

• Maintain Data Integrity: You'll prevent duplicate records by checking for and merging previously scanned reports. You will also perform regular quality assurance checks on scanned and indexed documents before they are finalized in the electronic health record.

• Improve Processes: You'll track and report on data or quality issues to help leadership identify and address training needs and process improvements. You will also participate in team meetings to provide feedback on current and changing procedures.

• Ensure Operational Efficiency: You'll notify leadership of any equipment issues or failures to ensure a smooth and continuous workflow, and you'll attend training to stay up-to-date on changes to document processing.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. 

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our