Deal Desk Analyst - Global Enterprise Solutions (GES)

ADP is hiring a Deal Desk Analyst I – Global Enterprise Solutions (GES) within our Commercial Operations Center of Excellence (CoE)

* This is a hybrid role based out of our Maitland, FL, or Tempe, AZ offices.  Qualified candidates must live within commutable distance to one of these locations. *

The Deal Desk Analyst I is a key facilitator for the Sales teams. You will serve as a trusted advisor and subject matter expert on deal policies, contract and product configuration, and business terms. You will also advise Sales on objection handling techniques, alternative contract options, and/or improving the underlying process to help drive deal closures within ADP’s Global Enterprise Solutions (GES) segment.  We are seeking an individual who has high-energy, thrives where things move fast, and deadlines must be hit without exception. They will work directly with sellers and sales leaders as part of the quoting and pricing process.

Responsibilities:

• Provide support and guidance to Sales on best practices for deal management and contract structuring.
• Shepherd and project manage deals through the sales cycle and internal approval process in collaboration with the appropriate cross-functional teams.
• Identify and document deal making policies in support of the contracting process.
• Serve as point of contact and subject matter expert on deal policies including contract terms, fallbacks, product configurations and business terms.
• Collaborate with cross-functional teams (Pricing, Legal, Finance, Product, etc.) providing advice and deal insights in order to build scalable, efficient processes; drive improvements in policies, processes and systems to help increase Sales and Seller productivity.
• Manage post-sale transition to ensure Sales to Implementation cycle is efficient and seamless.
• Conducts and coordinates financial, market, operational and related research on clients to audit and adjudicate deal value, sizing, and disputes.
• Analyzes historical pricing and provides recommendations and guidelines to sales leadership.
• Prepares analytical models, calculators, etc. to evaluate strategic pricing decisions.
• Manage and analyze data at both client and deal level that ensures accuracy and compliance with Sales and Service customer onboarding policies/procedures
• Cultivate strong partnerships with your peers in cross-functional teams (sales, implementation, clients) to ensure Sales to Implementation cycle is efficient and seamless.
• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.

Qualifications Required:

• A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
• At least 3-5 years of business operations, customer operations, sales operations experience or systems integration environment
• Ideally in a tech environment - business operations, finance, sales operations, or systems integration are a plus.
• Ability to assess problems in a structured fashion and identify key issues to solve.
• Work well under pressure, with intense prioritization along with timely and transparent communication.
• Excellent written and verbal communication skills.
• Ability to partner with Sales and other internal cross-functional teams, such as Finance, Legal, and Pricing.
• An eye for detail, but also an ability to refer back to the big picture.

Qualifications

Preferred Qualifications:

Preference will be given to candidates who have the following:

• Ownership mindset, making the customer top priority, curiosity, and high ethical standards.
• Excellent interpersonal and relationship management skills.
• Excellent written and verbal communication skills, along with organizational and time management.
• Strong Excel, Sales Enablement Tools (CRM, GONG, Seismic, etc.), MSWord and PowerPoint skills.
• Meticulous with strong analytical skills and judgement/decision-making ability.
• Ability to work in a fast-paced, per