Server - Hershey Social Restaurant + Bar

Be part of the opening team at Hershey Social Restaurant + Bar, downtown Hershey’s newest restaurant and bar. Located near the iconic intersection of Cocoa and Chocolate Avenue, Hershey Social features bold flavors, signature cocktails, and over-the-top desserts inspired by Hershey’s chocolate roots.

This position is responsible for anticipating and providing for guests' needs in the timely service of their dining experience at Hershey Social.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Verbally welcomes guests immediately upon seating.

• Using acquired menu item knowledge, offers menu suggestions, answers questions, and anticipates guests' needs.

• Knows liquor liability laws, takes steps to visually assure that age identification is legitimate, and practices responsible beverage service with all guests.

• Takes drink and food orders. Enters drink and food orders on a POS register.

• Lifts small and large trays, carrying as many entrees/drinks as physically able. Garnishes and serves food/drinks for your guests and other servers' guests.

• Ensures food/drink items meet guests' satisfaction. Attends to any guest needs/requests.

• Maintains guests' needs throughout their dining experience by removing china and trash and refilling beverages.

• Maintains guests' area by pre-bussing, detailing, etc. Uses a sanitizing solution to wipe down tables, chairs, booths, and table bases.

• Sweeps the floor area around tables. Resets using designated silverware, napkins, and condiments. Maintains service stations, garnish line, service bar, and common area of restaurant.

• Removes remaining dishes/glasses from tables into bus tubs and carries a bus tub load within physical ability to the dish room. Unloads dishes in the dish room and/or at the bar dishwasher.

• Restocks service station with glasses, tea, ice, water, and appetizer plates. Restocks garnish line.

• Fills condiments, washes server trays, sorts silverware, and prepares roll-ups.

• Prepares non-mixed drinks, soups, and salads.

• Prepares, presents, and receives payment for guests' checks.

• Answers telephones when necessary.

• Perform other duties as assigned.  

Qualifications:

• Must be at least 18 years of age or older.

• Must be of age to serve alcoholic beverages and able to obtain RAMP training as state law requires.

Knowledge, Skills, and Abilities:

• As a member of the team, a server should know and follow all policies and procedures.

• Strong interpersonal skills. Ability to verbally communicate in a positive manner with co-workers, guests, and the general public.

• Able to control and utilize fingers to write, use POS register, slice, chop, and operate equipment.

• Able to read, write, and perform addition/subtraction calculations.

• Able to remember abbreviations and menu items.

Job Demands:

• Flexible schedule including hours from 10:00 am - 11:00 pm, days, evenings, split shifts, weekends, and holidays.

• Physical requirements include walking and standing most of the shift; stooping; bending; pushing; lifting and carrying up to 25 pounds; reaching forward, wiping, climbing, and working outdoors.

• Able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.

• Ability to use body parts, usually fingers and hands, able to distinguish between sharp/dull, and hot/cold.

• Exposure to chemicals.

• Proper footwear must be provided by employee.

• This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, and holidays based on operatio