Trading Assistant

Description

The Trading Assistant provides a high level of support to Commodity Traders, its customers, and its suppliers.

Essential Duties and Responsibilities:

• Transaction management – Trading Assistant will manage all levels of transactions in regards to shipping tickets, applications to contracts, vouchers, and invoices. Ensure vendors are paid timely. Ensure discounts related to grain quality are accurate.
• Contract management – Manage all levels of contract application. Reconcile contracts with customers. Monitor past due contracts. Close contracts when fulfilled. Ensure tickets are paid or invoiced on correct contract terms.
• Order maintenance – Assist Trader with order/schedule maintenance. Provide backup for the order entry desk to ensure deliveries are scheduled correctly. Assist order entry desk with contract application issues.
• Customer service – Provide courteous, accurate, and timely customer service to customers and suppliers. Assist customers and suppliers with contract reconciliation. Trouble shoot pricing and delivery issues. Provide information as requested by the customer or supplier.
• May include other duties as assigned.

Requirements

• Agriculture, truck experience and/or business background strongly preferred.
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment
• Ability to analyze and interpret technical procedures.