Senior Associate, Treasury Management Associate

Senior Associate, Treasury Management Associate

Aligned to one or more Commercial Banking business segments, the Treasury Management Associate (TMA) provides primary sales support to aid in meeting revenue targets. Working throughout the sales cycle with the Treasury Management Sales (TM Sales) team, the TMA provides key support by maintaining a client focus with an awareness and understanding of implementing products and services. This role supports sales activities, facilitates client onboarding of treasury services (and potentially deposit products), along with assisting TM Sales with ongoing client relationship management activities. The goal of the position is to acquire the knowledge and skills necessary to help clients quickly onboard their products/services and support them in ramping up to full utilization.

Treasury Management Associates regularly identify opportunities to improve the client experience and enhance Capital One’s brand in the marketplace.  The Associate works closely with TM Sales to understand the needs of clients and is responsible for creating customized client centric sales materials, reinforcing a consultative approach. They regularly solve basic to intermediate treasury management related problems and delegate more complex issues to the appropriate channel. Leveraging their network of peers and other channels, they collaborate across business lines to create buy-in and complete work while using sound judgment in assessing risk. 

The Associate values and fosters a spirit of teamwork and cooperation across value streams, sharing best practices. As an entry level position in Treasury Management, this position requires managerial guidance with expectation of increased independence as associates become more skilled in the role. 

Responsibilities:

• Utilizes technical product knowledge to assist with sales call preparation by performing a variety of sales and marketing functions including preparing account schematics, pricing proformas, proposal documentation and provides inputs into sales/relationship review presentations

• Assist with client acquisition and deepening of existing relationships though identification of client needs

• Prepares, reviews, and executes treasury management documentation in accordance with Capital One’s policies and procedures. 

• Partners to ensure appropriate credit approval is in place for selected products to ensure compliance. (market driven)

• Coordinate with internal partners to ensure successful implementation, product ramp-up and accurate billing of products and services

• Assist clients in navigating the bank by liaising with Client Services, Implementations, and other partner teams

• Routes client service issues to appropriate partners for completion, and communicates ownership back to stakeholders

• Assists Treasury Management Sales in relationship planning, gathering information regarding prospects and existing clients, and updates pipeline as needed

• Takes ownership of metrics defined in the Treasury Management Dashboards and actively works to ensure items are updated accordingly

• Manage risk management responsibilities associated with assigned portfolio

Desired Attributes & Skills - We Seek Associates Who:

• Deliver timely, error-free work

• Demonstrate the ability to balance competing priorities with solid follow up

• Possess strong oral and written communication

• Exhibit established business acumen

Basic Qualifications:

• High school diploma, GED or equivalent certification

• At least 2 years of financial services, commercial bank operations or client service experience 

 

Preferred Qualifications:

• Bachelor’s degree or military experience

• At least 1 year of experience with treasury management products

#CommTM #CommTMSales

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time rol