Branch Operations Manager

Branch Operations Manager Responsibilities:


• Live our mission statement centered on our values of respect, service, and excellence

• Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch

• Plays a critical role in the profitability of the branch and assists the branch manager with P&L management

• Supervises the inside sales staff and the warehouse manager

• Serves as the “go-to” leader for customer service opportunities and issues

• Searches for ways to improve branch operations and sales

• Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy

• Works alongside the warehouse manager and associates

• Uses company's sophisticated inventory management network, which ties all Lansing branches together

• Responsible for branch staffing

• Does what is necessary to get the job done while following our mission statement


Branch Operations Manager Qualifications:


• Experienced manager and supervisor with the ability to motivate subordinates

• High integrity and energy while working in a fast-paced environment

• Experienced manager with the ability to motivate subordinates

• Experience with building products either as a salesperson or in senior warehouse roles

• Ability to meet -- and reach -- personal goals

• Strong interest in sales and/or retail as evidenced by previous jobs or by education

• Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues

• Strong computer knowledge

• All-around business professional with exceptional telephone etiquette

• Competitor with a hunger for success and the willingness to go the extra mile

• Strong communication and social skills

• Heavy lifting -- up to 70 pounds -- may be required on occasion


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