Staff Pharmacist / Bowdoin Street Health Center Dorchester, MA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: The Community Staff Pharmacist is responsible for the quality assurance of the provided pharmacy services. Ensures the correct medications are dispensed to the correct patients in the efficient and safe manner as promised. Medication compliance monitoring, chronic disease state management, patient consultation, and provider communications are a part of daily tasks. This position is a part of the interdisciplinary team that includes clinical pharmacists, technician supervisors, mail, and delivery department managers.<br><br>

Job Description:

Essential Responsibilities:

1. Process prescriptions accurately or supervise others in the process in accordance with current laws, ethical standards and policies.
2. Provide outstanding customer service and patient counseling in the areas of prescription and OTC medications, and other evolving health care needs.
3. Dispenses prescribed medications, drugs, and other pharmaceuticals for patient care: reviews prescriptions issued by physician, or other authorized prescriber to assure accuracy; directs pharmacy workers engaged in packaging, and labeling pharmaceuticals; answers questions and provides information to pharmacy customers on drug interactions, side effects, dosage and storage of pharmaceuticals.
4. Participate in the financial performance of the department including, but not limited to, sales growth, maximizing gross margins and productivity, controlling inventory, payroll and expenses.
5. Enters data such as patient name, prescribed medication and cost, to maintain pharmacy files, charge system, and inventory.
6. Perform immunizations according to standard practice and expectations.
7. Participates as a member of various Quality Management Committees to provide quality management oversight to the pharmacy operations and client satisfaction.
8. The Community Staff Pharmacist oversees the pharmacy technicians and workflow; intervenes and follows protocol when necessary to correct information.
9. Ensure that all pharmacy department personnel provide outstanding customer service.

Required Qualifications:

1. Bachelor's degree required. Doctoral degree preferred.
2. License Massachusetts Pharmacist required.
3. 0-1 years related work experience required.
4. Possesses knowledge in drug information, disease state management, and legal requirements of pharmacy practices.
5. Immunization Certification through an accredited organization.
6. Working knowledge of inventory processes.
7. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

1. Experience in retail or academic outpatient pharmacy and experience in 340B pharmacy setting.
2. Pharmacy management experience.

Competencies:

1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
7. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
8. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Age based Competencies:
Employees in this job must be competent to provide patient care to the following