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Patient Accouting Representative, PBO Follow Up, Full Time, First Shift

UC Health
Cincinnati, United Statesfull_timeVerifiedPosted 4 Jun 2026

About the role

At UC Health we're proud to have the best and the brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Under the direction of the Revenue Cycle Manager, the Patient Account Representative is responsible for monitoring insurance claims due to no response, pending response, denial and appeal, and proactively resolve balances billed to insurance carriers by way of accurate claim adjudication. This position may also evaluate and resolve under or over payments and requests for refund from insurance carriers.


LOCATION AND YEARS OF EXPERIENCE:
While the position is primarily remote (work from home), on occasion it may be required to work in a normal office environment or
travel to the various hospitals and work locations will be necessary. Work hours may vary from time to time depending upon the
needs of the business. Regular and predictable attendance is required for this position for both remote and in office duties
 

 

 

DESCRIPTION FOR INTERNAL CANDIDATES:

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Under the direction of the Revenue Cycle Manager and Supervisor, the Patient Account Representative is responsible for monitoring insurance claims due to no response, pending response, denial and appeal, and proactively resolve balances billed to insurance carriers by way of accurate claim adjudication. This position may also evaluate and resolve under or over payments and requests for refund from insurance carriers.

Minimum Required:  High School Diploma or GED. Preferred: Associate's Degree. | LICENSE & CERTIFICATION: N/A. | Minimum Required:  3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications. 

LOCATION AND YEARS OF EXPERIENCE:
While the position is primarily remote (work from home), on occasion it may be required to work in a normal office environment or
travel to the various hospitals and work locations will be necessary. Work hours may vary from time to time depending upon the
needs of the business. Regular and predictable attendance is required for this position for both remote and in office duties

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Company

UC Health

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