Assistant Director, Center for Advising & Academic Services

 

Position Title:

Assistant Director, Center for Advising & Academic Services

Department/School:

Center for Advising & Academic Services

Salary/Pay Rate:

$60,000 - $67,000

Job Summary:

The Assistant Director in the Center for Advising & Academic Services plays a key role in supporting student retention and academic progress by managing academic restrictions, reviews, and student and advisor programming. They coordinate advising assignments, handle academic exceptions, and support departmental operations. This role requires problem-solving using established policies, organizing work independently within guidelines, and collaborating with various internal and external stakeholders. Delivering high-quality customer service and demonstrating strong computer and software proficiency are essential to effectively assist students, colleagues, and other constituents.

Minimum Qualifications:

• Bachelor’s degree in a related field required.
• Experience with Banner processing, and Microsoft Word suite, including Outlook required.
• 3 to 5 years experience in professional academic advising, academic support services, or related field required.
• Strong interpersonal communication, organizational and problem-solving skills, including the ability to work independently, and professionally required.

Essential Functions:

• Manage the office’s early alert system and advise students on academic restriction, including reinstated students, and those identified for additional support, and/or referred by faculty and staff.
• Utilize Banner system to coordinate and track advisor assignments for all undergraduate students.
• Assist with the University's academic review process and in approving academic exceptions and/or deadlines.
• Organize and implement academic skill development workshops for students, faculty, and staff.
• Research and manage departmental best practices for internal and external websites.
• Assist in day-to-day department operations in the absence of Director.
• Other duties as assigned.

Preferred Qualifications:

Master's degree in a related field preferred. 

Required Application Documents:

Resume, Cover Letter, & Contact Information of 3 Professional References 

Benefits:

The position includes a comprehensive benefit package*. Benefits for this position include but are not limited to the following:

• 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment.
• Unlimited paid sick time.
• 14+ paid holidays per year.
• Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD).
• Life insurance.
• Generous short-term and long-term disability programs and workers compensation.
• 403(b) defined contribution plan:
  • First 6 years University contributes 7.5%, Employee contributes a mandatory 4%.
  • University contribution increases to 10.5% in year 7, and 12% after 15 years.
  • Employee contribution decreases to 1% in year 7. Remains 1% thereafter.
  • Typical eligibility requirements: 1 year of service and 1,000 hours with Marist University.
• 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution.
• Tuition Benefits:
  • Up to 16 undergraduate credits per semester. Up to 18 graduate credit per academic calendar. Eligibility extends to employee, spouse, and dependent children under age 26.
  • University pays 100% tuition only.
  • Eligible dependents may be Reimbursed up to $2,000 per semester towards tuition at another accredited institution.

*Eligibility requirements including waiting periods and/or employee probationary periods may apply at the discretion of the University.

About the Department/School:

The Center for Advising & Academic Services (CAAS) is dedicated to helping students develop skills required to demonstrate academic success while developing the advising structure required to support our faculty and staff advisors.

In line with the Marist 100 commitment of Student Centrality, CAAS is dedicated to teaching skills and providing the necessary resources that will help both students and advisors thrive.

About Marist University:

Founded in 1929, Marist is a comprehensive, independent four-year institution whose sign