VP, UX Design Manager, Institutional Wealth Management

Job Description:

The Role 

We’re looking for a Vice President, UX Design Manager, to lead an Institutional Wealth Management focused design team of managers and designers. As a Design Leader, you’ll be critical in driving strategy across multiple products, building relationships with key stakeholders and delivering best-in-class digital experiences. You are committed to leading and empowering teams to achieve business goals, drive value and have impact across the org.  

In this role you will be providing product design strategy and leadership for Fidelity Institutional business unit. Fidelity Institutional provides investment insights, strategies and solutions, as well as trading and prime brokerage services, to a wide range of wealth management firms, asset managers and institutional investors – subject matter expertise is a must! 

Some key responsibilities: 

• Providing strong leadership for the Fidelity Institutional design team, including managing people managers and collectively leading 30 designers. 

• Deep understanding of Institutional Wealth Management Services, with the ability to drive end to end strategy across platforms and technologies.  

• Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams 

• Identifying and developing strategic design opportunities to drive product and business strategy. 

• Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future 

• Aligning work of individual teams to broader customer journeys. 

• Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others 

The Expertise and Skills You Bring 

• 10+ years of UX design management experience, including skills in coaching design teams to their highest potential. Experience managing people managers a must. 

• Experience in financial services, specifically institutional and/or B2B design orgs 

• Experience identifying and acquiring talent needs; and resource planning across large organizations 

• Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem 

• Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives 

• A strong presenter and communicator that brings the future vision to life and motivates people to do outstanding work 

• Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better 

• You continuously improve and encourage an agile way of working 

• You have foundation of technical development (software engineering) and architecture of digital products 

• You understand at the core of