General Manager

Purpose

The General Manager at Edley's BBQ is a dynamic leader responsible for championing our 'Southern Soul' culture, developing our team, and delivering exceptional guest experiences. This role requires a strategic thinker with a passion for hospitality and a commitment to operational excellence. In addition, this individual will have a fine eye for exceptional service and food execution, while also having a finger on the pulse of current trends in the marketplace. The General Manager will be a sales builder and a true brand ambassador with sound business acumen and a true passion for the hospitality service industry, alongside being a strategic thought partner for the leadership team of the company, as they continue to expand and grow the brand.

Primary Responsibilities

• Champion the "Southern Soul": Embody and promote Edley's unique culture, fostering a positive and collaborative environment. Teach, protect, and hire for the "Southern Soul," ensuring our team reflects our values.
• Develop Our People: Lead the charge in making Edley's the employer of choice in every market by prioritizing people development. Create a supportive and growth-oriented environment for our team members.
• Deliver Exceptional Guest Experiences: Ensure impeccable, hospitable service standards and uphold our core values of treating guests like family. Be passionate about creating memorable interactions with every guest.
• Drive Revenue Growth: Lead the team to achieve and exceed sales targets, maximizing revenue in existing units. Meet or exceed forecasted expectations.
• Strategic Collaboration: Partner with the Regional Manager of Operations and the leadership team to develop strategies for operational excellence and future expansion. Contribute to the development of infrastructure, systems, and operational support.
• Brand Stewardship: Partner with marketing and operations to consistently execute on our brand differentiators: best smoked meats and sides, a unique atmosphere, and active community engagement. Communicate the brand vision.
• Operational Leadership: Lead and direct all operations for the Edley's Bar-B-Que concept, including full P&L responsibility. Continuously improve sales and profitability without sacrificing culture or quality. Oversee new restaurant openings.
• Financial & Operational Oversight: Analyze financial and operational performance daily, weekly, and quarterly. Take proactive steps to address any challenges. Ensure guest satisfaction, product quality, operational standards, facilities management, local marketing, and community relations.
• Inspire & Lead: Build and motivate a high-performing team with a hands-on, authentic management style. Achieve both short- and long-term company financial objectives.

Required Qualifications

• Proven experience in restaurant general management, preferably in a high-volume, fast-paced environment.
• A passion for hospitality and a commitment to providing exceptional guest experiences.
• Strong leadership and team-building skills.
• Financial acumen and a proven track record of driving sales and profitability.
• Excellent communication and interpersonal skills.
• A genuine appreciation for the "Southern Soul" culture and Nashville community.
• Ability to think strategically.

Desired Qualifications

• A minimum of 5+ years of progressive experience in restaurant general management, preferably in a hi