Product Learning (Senior) Specialist

 

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

 

What you´ll do

 

 

Training Delivery related tasks:

• Specializing in courses on SAP system administration topics, focusing on SAP S/4HANA (Public Cloud, Private Cloud, and on-premises) system administration and/or SAP Cloud ALM.
• Deliver training sessions (including international) across all offered channels and formats, such as instructor-led training, customer-specific training, SAP Live Class (all virtual formats).
• Active support of instructors from the internal and external network who are not teaching full-time.
• Communication with customers beyond the class topics and solving of respective queries independently, acting as a trusted advisor for our customer and partners.
• Usage of integration knowledge to position the added value to our customers and partners within delivery and to develop / realize ideas for further Education products.
• Leading complex CST qualifications, including the respective coordination and customer contact. Managing customer expectations appropriately.
• Taking over global content responsibility (ECM), also for innovative topics.
• Acquire detailed knowledge of various Enablement paths provided by SAP Education (not only focusing on ILT).

 

Education Business Development related tasks:

• Delivery of content development activities, also for innovative topics (material, system, course description, SSG etc.) and adaption of content related to customer requirements.
• Providing input within Learning Journey Design workshops for courses in the respective functional coordination area.
• Quality assurance with respect to material and system (e.g. content related reviews, demonstration and exercise tests, translation reviews) and new external/internal instructors (Readiness check)
• On Demand development of Stay Current content.
• Support of Learning Needs Analysis.
• Leading Learning Hub and Learning Room activities.
• Leading Demand Generation activities (e.g. delivering Webinars) and other external and internal rollout tasks.
• Supporting Business Development activities (e.g. SAP Education Forums, Bootcamps)
• Collaboration with other units inside SAP Education Delivery (e.g. Scheduling, Staffing)
• Collaboration with units outside SAP Education Delivery (e.g. Education Sales, Production, Systems, Development, Consulting, University)
• Proactively increasing internal/external network (e.g. Solution Management, Development, Consulting, Education Production, Partner etc.)

 

 

What you bring

 

• Experience in at least SAP S/4HANA (cloud and/or on-premises) or SAP Cloud ALM
• 3 years’ experience as instructor, consultant, administrator in SAP S/4HANA (cloud and on-prem) or SAP Cloud ALM with strong educational background and totally familiar