Warehouse Manager

Do you take pride in running a well-organized operation? Are you looking to take your warehouse or distribution experience and contribute to a beloved Bay Area coffee company? Philz is looking for a Warehouse Manager to lead our team and keep our warehouse running smoothly from receiving through fulfillment and delivery. This role is hands-on—you’ll manage people, processes, and systems to ensure orders are accurate, on time, and aligned with safety and quality standards in a food production environment. You’ll partner closely with Supply Chain, Retail, and Wholesale teams while driving continuous improvement, maintaining inventory accuracy, and building a strong, accountable team on the warehouse floor.

This position is based in Oakland, CA.

WHAT YOU’LL DO

Team Management

• Responsible for hiring, coaching, developing, training, team communication and conducting all performance management for the Warehouse team.
• Ensure compliance with SQF Code requirements, HACCP, Cal / OSHA, FSMA, GMP, personal hygiene practices and all food and worker safety regulations, and sustainability compliance programs under the direction of Plant Manager.
• Determine work procedures, work schedules, and workflow for team members in alignment with business needs and budget. 
• Manage payroll system/wage and hour on a daily basis to include time punches, resolve discrepancies, and approve payroll and time off requests for your assigned team members to ensure accuracy and legal compliance.
• Develop, implement and maintain standard procedures and policies for improving operational efficiencies.
• Participate in a continuous improvement team and conduct projects to improve department issues.
• Monitor process metrics to measure and manage operational effectiveness and KPIs.
• Support facility wide forklift, aerial and electric pallet jack certification program.

Warehouse Management

• Manage the daily operation of the warehouse including receiving, storage, movements, order picking, order fulfillment, shipments, retail delivery, inventory and ensuring distribution demands are met.
• Oversee use of an automated / bar code driven warehouse management system (Cloud Inventory WMS) including training, system admin and data integrity.
• Oversee troubleshooting, maintenance, and repair of handheld scanning devices and label printers.
• Support research and installation of department CAPEX projects
• Work in conjunction with Wholesale, Supply Chain and Retail Operations to determine shipping schedules.

Inventory Management

• Create and maintain barcodes for all new warehouse bin locations and items fulfilled from the Roasting Plant. 
• Lead EOM inventory process by preparing sheets with partnered teams, and ensuring accurate completion.
• Ensure all wholesale, retail, and online orders are properly fulfilled and billed in ERP (Netsuite)
• Oversee offline production area responsible for specialty packaging products partnering with the Schedule/Planner to complete work orders
• Order items used in shipping/fulfillment processes (pallets, stretch wrap, labels, ink, etc)

WHAT YOU’LL NEED

• 3+ years of experience leading teams in a warehouse, distribution, or similar operational environment
• Proficiency in English (written and verbal); Spanish language skills are a plus
• Experience using Microsoft Office (including Excel), Google Workspace, and email; experience with NetSuite and/or DSI WMS is a plus
• ServSafe Food Handler and Forklift Certification are a plus
• Ability to analyze data and identify trends, issues, and opportunities to improve operations