Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Program Manager (Sr Manager)

Position Summary

The Program Manager (PM) Sr Manager is responsible for providing program/project oversight, day-to-day management, leadership, direction, and administration across the full project lifecycle. The PM Sr Manager, requiring minimal supervision, will be responsible for effectively managing team/stakeholder expectations and engagement through clear communication of roles and responsibilities and regular status updates. The PM Sr Manager may oversee the work of other Project Managers and be responsible for providing timely, written feedback on project and performance reviews.

ACCOUNTABILITY:
Management of assigned projects including team formation and management, plan creation (scope, schedule, and budget), and project execution. Deliver all assigned projects in full compliance with CVS Health standards and as documented in formal project requirements, on-time, on-budget, and with high quality. Skilled delegation and leadership by example to help CVS Health develop our people to their full potential while delivering top performance. Ensuring all project needs are met through proactive engagement of support teams and in compliance with PM process standards.

PRIMARY DUTIES AND RESPONSIBILITIES:
 

• Lead large, cross-organizational programs and projects with high visibility and critical timelines.
• Drive successful delivery of all programs and projects on time, within scope, within budget, and in full compliance of CVS Health requirements
• Resolve complex business issues / risks and understand when to escalate to ensure resolution
• Define and document project scope, ensuring all relevant subject matter experts are engaged to produce competent and comprehensive requirements
• Work with business users and owners to understand their needs and translate into final project deliverables
• Produce a detailed project plan and monitor and control activities to remain on plan
• Produce regular and thorough stakeholder communications
• Manage resource availability, allocation, and project financials where applicable
• Manage changes to scope, schedule, and cost
• Ensure required project artifacts are completed and stored in the project repository
• Helps on board and mentor new PMs
• Identifies and implements process improvements related to the project management standards for the team

Required Qualifications

• 7+ years successful Program/Project Management of medium to large scale strategic programs and projects.

Preferred Qualifications

• Deep understanding of project methodologies such as Agile, etc.
• Experience with project management tools such as MS Project, Service Now, Planview, Quickbase, Airtable, Asana, etc.
• Strong Microsoft O365 skills
• Excellent verbal and written communication skills
• Experience working with multiple teams, delegating work, and ensuring team efficiency
• Project Management certification
• Health care, insurance, or pharmacy experience is a plus

Education

Bachelor's degree preferred /specialized training/relevant professional qualification

Pay Range

The typical pay range for this role is:

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’