Jobs and Careers
MA
Manager, Operations -Clearing
MashreqEgyptfull_timeVerifiedPosted 5 Nov 2025
About the role
- This position is responsible for the Cheque Clearing Unit, the Post Dated Cheques
- This position has to ensure accurate and efficient processing of all inward and outward cheques presented for clearing.
- Take immediate decisions on issues that come up given the tight cut-offs from the Central Bank for Clearing.
- The position has to ensure the implementation and ongoing management of Image based clearing by providing training and expertise to all areas of the bank including CPC and branches.
- The position is responsible for the Post Dated Cheque unit. It has to be ensured that all relevant cheques are received, filed and presented on due date.
- The position is also responsible for proposing and implementing improvements in the workflow of the Unit.
- Staff welfare, work-life balance and training for staff in this unit is the responsibility of this position.
- The position is responsible to handling discounting Cheque for local currency and the Foreign Currencies cheques and aware by the international regulations for the collections products and the amortizations process with the system update and the applying the special rates
- The position is responsible to handling the cheques delivery and backup activates
- The position is responsible to immediate credit with the interest calculations
- The position is responsible to handle draft cheques issuance and cancelation
- The position is responsible to monitor and control clearing unit internal accounts and GLs
- The position is responsible to monitor custody of postdated cheques and draft cheque inventory stock
- The position is responsible to ensure all commissions apply as per Mashreq SOC and ensure that customer has special tariff applied over clearing system
- The position is responsible to updates clearing unit SOP and review/ update the clearing unit RCSA
- Emerge as the product expert for all relevant areas reporting to this position.
- Ensure that Bank’s Compliance and Regulatory procedures are followed Ensure adequate training (class room and on the job) to staff such that all functions are performed with zero errors and within expected TATs
- Ensure proper budgeting at year end and adherence to budgets.
- Ensure equal distribution of work load among staff in consultation with unit supervisors.
- Ensure the MIS collected for staff productivity is analyzed and actions taken to increase the level of individual as well as unit’s overall productivity. Also to ensure that necessary job rotation and training is provided for staff development and career growth.
- Analyze MIS and take corrective and preventive actions for error free processing of the unit.
- Ensure that different functions are performed in accordance with Bank’s Systems and Procedures.
- Ensure proper work-life balance is maintained for all staff.
- Optimize staff productivity and providing coaching and counseling whenever required. Job rotation and training needs and other related staff matters.
- Identify processes for automation, prepare functional specifications, assist in evaluating the system (provided by outside vendor), carry out user acceptance test, certify and implement the system.
- Create an atmosphere conducive to mutual co-operation among staff members and foster team spirit.
- Absorb any additional / new functions which may be assigned from time to time.
- Ensure that unit’s standard operating procedures are kept up-to-date.
- Ensure that unit’s procedures are capable of controlling and minimizing the operational risks.
- Bachelor’s Degree
- At least 12 years of banking operations experience, of which at least 9 should be in the Clearing function.
- Extensive experience in Truncation implementation and UAT experience
- Strong knowledge of banks functions, responsibilities & processes
- Excellent command of MS office (Word, Excel, PowerPoint)
- Excellent Analytical skills
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