Communications Director, Product

About the role 

We are hiring for a Communications Director, Product on our Communications and Corporate Affairs team. As a senior leader on the Communications team, you will be responsible for developing a comprehensive product communications strategy that enhances Chime’s consumer, corporate, and engineering brands; supports our business goals; and advances our position as an innovative technology leader in the fintech industry. This role will focus on telling the story of how our products and technology works to consumers, policymakers, and investors. 

The base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to...

• Develop strategic communications campaigns: Develop and implement a comprehensive product communications strategy that supports key business goals, helps us reach new consumers, and enhances the company’s reputation.
• Be a media relations expert: Build and maintain strong relationships with business, tech, and trade media outlets
• Lead cross-functionally: Serve as a leader across cross-functional workstreams, in close collaboration with product management, marketing, and engineering teams to ensure consistent, clear, and compelling messaging across campaigns and channels.
• Own the story: Oversee all aspects of product launch communication plans, including media relations, internal communications, and writing of press-facing materials such as press releases, blog posts, product demos, and case studies.
• Measure effectiveness: Use first and third party data to measure the success of communication strategies and adjust accordingly to improve engagement and impact.
• Serve as a team leader: Serve as a leader on the Communications team and across the broader company, bringing best-practices to the function and mentoring junior employees to grow the overall capacity of the organization. 

To thrive in this role, you have...

• Degree in Communications, Public Relations, Marketing, Business, or a related field.
• 12+ years of experience in corporate communications, public relations, or a related field, preferably in the consumer technology space.
• Proven track record of managing product communications and media relations with a successful history of building and growing a function.
• Strong understanding of the fintech landscape and regulatory environment.
• Exceptional writing, editing, and verbal communication skills.
• Demonstrated ability to develop and execute strategic communication plans with measurable outcomes.
• Experience collaborating with C-suite executives.
• Strong leadership skills, with experience managing – both directly and indirectly – high-performing teams.
  

A little about us...

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our office