Catering Security Agent

Overview 

People. Passion. Pride. This is what has driven our teams since 1833. 

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. 

But at the heart of our business is our people. 

Role Purpose 

Provide security screening to prevent the introduction of weapons, explosives and other deadly or dangerous items into the air transportation system by means of available screening equipment such as hand-held metal detectors and physical inspections. The screening provides security for the aircraft, airports, air carriers and staff. 

What you will be doing 

• Must be familiar with all Government/Airport/Client and Company regulations. 

• Deals courteously and communicate effectively with fellow employees. 

• Communicate safety hazards and equipment problems to managers. 

• Must conduct physical searches and take proper action upon detection of a questionable or dangerous item. 

• Conduct an inspection of food, sealed items, beverages, serving utensils, supplies, liquor and duty-free items. 

• Focus on external appearances- appropriate weights- signs of tampering with packaging, insertion of inappropriate items. 

• Inspection of food carts and supply trolleys must include side panels, doors, undercarriages, and dry ice compartments for items that do not belong. Searching under carts/trolleys/trays may be accomplished with a mirror. 

• Inspection must take place inside the catering facility or on the loading dock and must be conducted to the extent permitted by local laws and hygiene standards. 

• Search the inside of the vehicles for weapons, explosives and other deadly or dangerous items just prior to loading catering carts. 

• Escort all catering carts from the time the monitoring/inspection is completed until the carts are loaded onto the transport vehicle. 

• After concluding the search and loading, close and seal all carts with tamper evident security seals. 

• The air carrier or representative meeting the carts at the aircraft will inspect the seal for signs of tampering prior to breaking it. 

• In the event a seal shows signs of tampering or are discovered broken, the suspect cart must be searched for weapons, explosives, and other dangerous devices prior to loading on aircraft. 

• All seals must be stored in a locked container and protected from unauthorized access. 

• Notify or ensure immediate Law Enforcement Officer and/or Airline Ground Security Coordinator notification when necessary. 

• Ensure safe handling of dangerous or deadly weapons/objects discovered until arrival of the Law Enforcement Officer. 

• Contact Law Enforcement Officer if items of contraband (illegal items) are discovered during the screening process. Maintain control of items until arrival of the L.E.O. 

• Report all Government tests, real weapons, injuries and other major incidents to supervisor immediately. 

• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 

• Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 

• Attend meetings and in-services as required. 

• Utilize appropriate communications channels and maintain records, reports and files as required.