Catering / Community Manager

About Sifted

Jess Legge and Kimberly Lexow were masters of the 9 to 5 - working at a high-growth tech start-up, with one question: “Could the work lunch be better?”

It’s an expectation these days that work is hard and fast. But lunch doesn’t have to be that way. Imagining an office where employees want to stick around and share a table of inspired food, Legge and Lexow founded Sifted in 2015.

Since then we’ve delivered millions of meals to Fortune 500s and high-growth startups across the US. When COVID-19 hit, our clients needed a partner to help them manage their new normal. That’s when we created our virtual team building experiences. Now as companies fully embrace the future of a flexible workplace, Sifted has become a comprehensive employee experience partner offering both in-office catering services + an extensive portfolio of engaging virtual experiences for distributed teams.

We use 7 core truths as the framework of our employee engagement programs and team culture :

1. Good food is powerful
2. Simple food is the best food
3. We support regular people with big ideas
4. We make mistakes and evolve
5. We appreciate people’s differences
6. We seek, listen and implement feedback quickly + enthusiastically
7. We are our clients’ biggest fans

Sifted kitchens are zero food waste with all food scraps being composted and all leftovers being donated everyday. Since launching our donation program, Sifted has donated over $3M in lunches to those who experience food insecurity in our 6 cities. We believe that as our company grows, so does our responsibility therefore we’re constantly looking for ways to improve sustainability and protect our natural resources.

Want to learn more about Sifted? Click here to visit our website!

About the role

Sifted is expanding into NYC and we're on the hunt for a catering manager, which we call our Community Manager, to help launch our corporate catering operations this summer!

Sifted is seeking someone to live and breathe the Sifted brand, be a champion for our clients, and act as the primary liaison between the culinary team and Sifted community.

Our Community Manager is operationally oriented, takes a white-glove approach to account management, and is a natural leader who is known to inspire others into action. In this role, you will be responsible for energizing an efficient, personalized lunch service in a high-volume environment.

Reporting directly to the City Manager, the role includes leading lunch service Monday-Friday, managing the host team, and serving as the primary contact for all clients.

This position requires a reliable vehicle, valid driver's license and auto insurance.

What you'll be doing

• Kitchen Operations
• • Execute daily pack-out; oversee lunch and dinner delivery, set up and onsite experience across client community; maintain presence at kitchen daily;
  • Partner with head chef regarding food production; act as primary liaison between culinary team and Sifted clients
  • Improve logistics for operational team, in line with company priorities and team buy-in
• Account Management + Client Marketing
• • Own the client relationship: act as main point of contact for clients, communicate directly with clients to resolve issues professionally and quickly
  • Onboard new clients and serve as their initial host
  • Own every aspect of service experience; take service + maintain on-site presence minimum of 2x/week
  • Embody and elevate the Sifted brand with clients, in the community and internally with your team
  • Plug into the local startup scene and create buzz for our lunch programs
• People Management + Leadership
• • Hire host team, oversee host schedule