Career Advisor 1

CAREER ADVISOR I

POSITION SUMMARY:  

The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field.  The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS’ mission success. 

This position is located in one of our North Austin office inside Workforce Solutions Capital Area. 

ESSENTIAL FUNCTIONS:

• Provides comprehensive career assessments (including professional level customers and to individuals with substantial barriers to employment) to determine occupational interests and aptitude.  Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals. 
• Influences and empowers job seekers and program participants to find employment.  This includes recommending helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in.  Conducts intake process and completes program eligibility for grant funded programs. 
• Guides job seekers through the career development & exploration process. Helps determine occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services. 
• Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals.  
• Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions.  Directly assists jobseekers with resume development, simulated mock interviews, and developing successful job search strategies. 
• Provides information regarding training opportunities and educational/training vendors based on jobseeker interest. Also provides customer information on other financial aid and scholarships available.  
• Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities.   
• Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely.  
• Continuously evaluates customers’ needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers’ academic or career success.  
• Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals.   
• Develops constructive and cooperative working relationships with internal team members, the public and external partners.  
• Partners with business solutions unit within career centers to help identify employment opportunities for participants. 
• Proactively screens and refers participants to job opportunities they are qualified for with