Care Management Manager

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. 

 

We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more 

Description

We are seeking a capable Care Management Manager who has acquired broad experience in caring for patients, and has developed a sound understanding about the care of a particular patient population. The Care Management (CM) Manager is responsible for direct oversight of the daily operations of the Care Management department as it relates to Discharge Planning.

• Oversees departmental compliance by ensuring that the team adheres to established policies and procedures.
• Monitors quality and productivity standards in order to manage individual performance as well as the teams overall performance.
• Responsible for coaching, developing, training, and the performance management process for employees.
• Ensures that department, division, and system strategic goals are connected to the daily work of the department.
• Understands metrics such as LOS, avoidable days, readmissions, saved days and will be able to implement measures in order to achieve targeted goals.
• Through ability to effectively communicate and organize workflow, must quickly and effectively break down barriers to discharge.
• Displays a broad understanding of complex discharge planning and strength in problem solving and critical thinking.

MINIMUM QUALIFICATIONS:

• If a RN, Bachelor's degree required. Master's degree preferred.
• Must have a valid, active unencumbered Nursing license or temporary permit approved by the Georgia Licensing Board.
• LCSW will be accepted in lieu of RN requirements.
• ACM or CCM certification preferred within a year of hire or eligibility.
• 3 years of experience in Case Management (CM) required.
• 3 years healthcare experience required.
• Leadership experience preferred.
• Proven ability to coach, mentor, and lead.
• Demonstrates leadership abilities.

MINIMUM REQUIREMENTS:

• College degree preferred.
• At least two years of experience in a healthcare setting is required.
• Two (2) years of insurance verification, authorization, or related work preferred.

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

Additional Details

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

 

Accommodations: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.

 

Physical Requirements: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (const