Care Management Assistant

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Care Management Assistant

                        

Location

Cleveland

                    

Facility

Fairview Hospital

                     

Department

Care Management Nursing-Fairview Hospital

                      

Job Code

B1690E

                     

Shift

Days

                       

Schedule

8:00am-4:30am

                       

Job Summary

                         

Job Details

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice.  On our team, you will provide stellar care at one of the top healthcare organizations in the nation. 

As a Case Management Assistant, you will facilitate the transition of patients to post-acute care and assist with supply procurement to fulfill discharge plans. You will communicate with extended care facilities regarding bed availability, ensuring necessary clinical documentation is supplied to providers before arranging transportation and documenting details of the transition. This position offers a unique way to make a positive difference in your community while enhancing your skills within an innovative healthcare system.  

A caregiver in this position works days from 8:00 a.m. -- 4:30 p.m.

A caregiver who excels in this role will:  

• Participate in discharge planning activities for complex patients. 

• Partner with Transitional Care Coordinators and Social Workers to ensure a timely discharge and provide appropriate linkage with post-discharge providers. 

• Communicate with Transitional Care Coordinators and Social Workers regarding the discharge planning status of all patients referred by Transitional Care Coordinator. 

• Determine bed availability at extended care facilities based upon requests by patients and families and advise the Transitional Care Coordinator and Social Workers of bed opening. 

• Transmit initial patient demographic information as appropriate. 

• Coordinate paperwork for PASS-ID and all other regulatory documents required before transition of patients to post-acute care. 

• Prepare necessary information from the medical record before transition of patients to post-acute settings. 

• Arrange for transportation to post-acute care and document arrangements in the medical record. 

• Maintain ongoing communication with Transitional Care Coordinators and Social Workers of the status of transition plans assigned to CMA. 

• Assist with arranging for procurement of difficult to find medications, medical supplies and other items that will be needed to fulfill a patient's discharge plan. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• Three years of recent experience working in healthcare or a related field  

• Fluency in medical terminology 

• Computer literacy 

Preferred qualifications for the ideal future caregiver include:

• Strong customer service skills

• Knowledge of Microsoft Office

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/     

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are f