Card Fraud Associate

* Decision Debit Protect / Fico alerts
* Decision Debit Protect permits & timeframes
* Identify and report fraud trends within required timelines
* Complete tasks accurately and timely to ensure compliance with state, federal, and banking regulations
* Complete assigned tasks according to company policy and procedure
* Regular and predictable attendance and punctuality
* Other tasks as assigned

Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds

*Position level dependent upon experience

FCBI is an equal opportunity employer. Qualifications * High school diploma or equivalent
* At least 18 years of age
* Working knowledge of Microsoft office and general office equipment
* Ability to communicate in a professional manner verbally and in writing
* Ability to work independently to meet deadlines but remain flexible
* Well-organized, with sharp attention to detail
* Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
* Strong customer service skills (both internal and external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment