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Director, Marketing and Field Operations
Rhythm PharmaceuticalsUnited Statesfull_timeVerifiedPosted 22 Jul 2024
About the role
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Opportunity Overview
Reporting to the Executive Director of Business Operations, the Director of Field & Marketing Operations is responsible for supporting the North America Business Unit through successful execution of customer and field facing tactical and strategic initiatives. In this role, the individual will develop, drive and maintain key processes and work with the technology team to optimize system capabilities.
The successful candidate will be highly collaborative and agile, partnering with brand and non-brand teams, working across Medical, Marketing, Sales, Managed Access, Legal and Patient Engagement. Create and maintain processes and tools that enable effective and efficient execution of tactics that drive the achievement of Rhythm’s strategic objectives.
Responsibilities and Duties
Qualifications and Skills
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.
Opportunity Overview
Reporting to the Executive Director of Business Operations, the Director of Field & Marketing Operations is responsible for supporting the North America Business Unit through successful execution of customer and field facing tactical and strategic initiatives. In this role, the individual will develop, drive and maintain key processes and work with the technology team to optimize system capabilities.
The successful candidate will be highly collaborative and agile, partnering with brand and non-brand teams, working across Medical, Marketing, Sales, Managed Access, Legal and Patient Engagement. Create and maintain processes and tools that enable effective and efficient execution of tactics that drive the achievement of Rhythm’s strategic objectives.
Responsibilities and Duties
- Work with internal partners to ensure deployment of materials utilized by the field teams are approved for use, via logistical oversight of the LMR process
- Oversee the production and management of printed/digital assets, order fulfillment, inventory management/warehousing, and delivery of assets
- Manage the coordination and execution of speaker bureau programs – working with internal teams on content development, budgeting, contracting and communication of program results and updates
- Coordinate and manage the logistical and production aspects of internal and external meetings in partnership with North America Leadership and training team
- Coordinate the North America Business Unit presence at national and regional conferences (planning, registration and execution)
- Align home office and field communications
- Manage vendors and consultants as needed including creation of purchase orders and execution of contracts
- Coach and mentor team of direct reports
Qualifications and Skills
- Bachelor’s degree preferred
- A minimum of 10+ years of relevant experience, including time within pharmaceutical industry
- 3+ years of people management experience
- Able to demonstrate progressive responsibilities across commercialization roles
- Strong orientation to connect strategy to tactics, process flow mapping with attention to details
- Ability to synthesize and communicate actionable insights to internal partner through oral and written presentations.
- Ensures all Compliance, Privacy, and Legal processes are adhered to and considered when creating and maintaining programs
- Highly effective communication
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