Sr Construction Technician-FisionX

ESSENTIAL FUNCTIONS:

1. Commitment to excellent customer service.
2. Ability to work in a demanding and fast-paced environment.
3. Exercise sound and prudent judgment when making critical technical decisions.
4. Ability to troubleshoot, test, and repair technical equipment, with and without the use of tools.
5. Must be proficient at using small hand tools and larger power tools.
6. Must be self-motivated and have the ability work independently; a self-starter who is able to produce high quality work with minimal direction.
7. Typically solves problems by considering courses of action within the framework of company’s goals and standards.
8. Consistently sets the example of professional appearance and standards of behavior.
9. Consistently identifies and resolves problems in a timely manner.
10. Must be able to address customer needs while maintaining company standards.
11. Promote teamwork and cooperative effort.
12. Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed.

RESPONSIBILITIES:

1. Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations.
2. Install and service full video services, including analog, digital, and HDTV.
3. Install, service, and disconnect telephone and internet customers; punch down telephone lines.
4. Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques.
5. Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire.
6. Troubleshoot video, telephone, internet, RF radios, omni directional antennas problems from any telecommunications demark to customer premise equipment.
7. Utilize construction documents to plan and complete site builds.
8. Install RF In-Building cellular systems at various sites, perform equipment and system repair, maintenance and testing. Test and tone all wires from equipment room to outlet.
9. Identify and acquire parts for replacement and maintenance and Wire, connect, test and maintain new service or systems. Utilize construction documents to plan and complete site builds.
10. Install conduit/pathways in the ROW from source to site by trenching, excavating, hand digging etc.
11. Use RF test equipment such as a PIM unit, Line Sweep Tester or Light Meter to verify full functionality of installed components.
12. Coordinate utility locates and implementation of traffic control plans.
13. Plan new or modified installations to minimize waste of materials, provide access for future maintenance, and avoid unsightly, hazardous, and unreliable wiring, consistent with specifications, safety codes and local electrical codes.
14. Prep and splice fiber optic cables, locate problem areas and perform other repairs as needed.
15. Collect and interpret engineering documentation, to include schematics, fiber management systems and performance OTDR reports. Utilize construction documents to plan and complete site builds.
16. Install, activate and test Wireless Access Points.
17. Assign jobs and instruct team members and contractors.
18. Perform other duties and special projects as required or assigned.

ESSENTIAL COMPETENCIES:

• Passion for Customer Service
• Problem-solving
• Functional/technical skills
• Attention to detail

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or equivalent required, Associates Degree in Internet Technologies is preferred
• At least 5 years’ experience installing, testing and troubleshooting cable, phone and internet
• At least 5 years hands-on/field experience in fiber splicing, test equipment and restoration
• Proven Fiber Optic Cabling experience and Fiber Optics Splicing Certification
• Previous telecommunication industry experience highly preferred
• Wiring and wire management skills mainly copper, CAT5/CAT6 and fiber optics
• Knowledge/training of OSHA safety requirements
• Excellent written and verbal communication skills
• Proficiency using small hand tools and larger power tools
• Must be comfortable working on a ladder and all heights
• Ability to use advanced test equipment like OTDR’s, optical power meters and other fiber testing equipment as required
• Ability to record and provide documentation at the end of th