Senior Manager, Business Management, Merchandising Strategy & Planning - Hybrid (Seattle, WA)

Job Description

Senior Manager, Business Management (Chief of Staff) will directly support the Executive VP of Merchandising Strategy & Planning as an advisor and enabler. Will play a critically important role enabling the Inventory Leadership team to transform how we manage inventory, our largest investment as a company. This leader will help drive broad Merchandising initiatives, orchestrate internal communications, and business operations. This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The role requires a highly resourceful individual who can manage complexity, is self-motivated, and an understanding of how to drive effective transformation at scale.

A day in the life… 

• General Business Administration: In partnership with the Finance team and Merchandising leaders you will have accountability for tracking KPIs and supporting the identification, pace and cadence of business reviews

• Project Management: You will support and manage a diverse range of project-based initiatives and provide insight and thought leadership as needed. This includes managing complex, cross functional business initiatives.  You will also support the data collection, coordination and content curation.

• Business Measurement: You will have accountability for tracking overall goals and KPIs for Merchandising. This will include developing data and measurement standards, defining consistent measurement efforts that align to business outcomes and working with leaders to communicate progress.

• Strategic Initiatives: Drive cross-cutting strategic initiatives and provide thought leadership. This includes identifying issues that impede business group success and provide solutions/recommendations.

• Leadership Effectiveness: Participate as a valued member of the Merch Planning leadership team and provide input to key strategic decisions. Assess current meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence. Ensure preparation and agendas for meetings are understood so that meetings are highly productive and follow up/accountability measures are in place

• Problem solving: Take on key business questions and drive to recommendations and execution. This includes the ability to source and collect data, analyze and interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions.

• Communications: Drive internal communications strategy, events, and initiatives. Work with key partners such as HR, Internal Communications, and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, change management, and employee engagement.

You own this if you have...

• 8+ years of related experience in merchandising, executive business administration, portfolio/program management, or strategic planning

• Demonstrated success in formulating strategy and guiding implementation

• Strong business acumen and project management skills with understanding of merchandising

• Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk

• Experience leading and executing large scale transformation/turnaround efforts

• Experience leveraging data to inform and influence executive decision making

• Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels

• Excellent verbal, written, and interpersonal communications skills including excellent Power Point skills

• Ability to maintains confidentiality without exception

• Bachelor’s degree in business or related field preferred

Location:

This is a hybrid position (4 days in office) requiring the selected candidate to be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be