Site Medical Director, Pike Place Market

Purpose

The Site Medical Director provides clinic site and program leadership to ensure that the care provided meets Neighborcare Health’s goals for quality, patient access and patient experience. They are responsible for provider hiring, orientation and training, performance management, and completion of annual individual learning conversations. In addition to clinical responsibilities, the Site Medical Director works with all members of the care team to provide quality patient care. This role will work in partnership and joint accountability with the site clinic administrator and work collaboratively with the other lead team members to achieve Neighborcare Health’s goals and follow its mission and guiding principles.

The Pike Market Medical Clinic opened in 1978 by two grassroots activists to address the lack of access to health care in the area. The clinic operated in the back of the Motherlode Tavern with two exam rooms and a lab. The full medical clinic was built just one year later. The clinic joined the Neighborcare Health family in 2005 and continues to specialize in serving low-income patients in the Market community and downtown Seattle.

"The Clinic", as it continues to be known to many patients today, primarily serves elderly, low-income community members and patients experiencing homelessness. Neighborcare Health at Pike Place Market provides a range of primary care health services for adults regardless of income or insurance. The clinic supports patients when they are ill and assists them to stay healthy with chronic condition management, regular check-ups, and health education. Team members also offer mental health care, substance use services, and connections to dental and social services including housing and food assistance.

Nurse Practitioners are encouraged to apply.

Health, Wellness & Retirement benefits:   

• Medical, dental & vision insurance 
• Paid time off & paid holidays  
• Retirement with contribution match 
• Life & AD&D, pet insurance  
• Employee assistance program, & more!  

Compensation:  

• The target wage range for the MD/DO position is $175,177.60 to $220,563.20 annually.
• The target wage range for the ARNP position is $118,435.20 to $144,955.20 annually.
• Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. 

Primary Responsibilities:

Leadership Duties

• Hire, train and orient providers on clinical operations and functions
• Provide ongoing coaching and support to providers and other clinical staff related to clinical medicine, workflow, and patient experience of care
• Provide supervision to providers through direct interactions and/or chart review
• Work to ensure the clinic team follow best clinical practices
• Provide onboarding and ongoing mentoring for individual provider’s growth and development
• Address individual provider safety or performance issues, develop improvement plans and coordinate with Clinic Administrator and/or the HR Team as needed

Administrative Duties

• Monitor and communicate patient access data to providers in partnership with clinic administrator
• Be a clinical champion for quality performance and quality improvement activities
• Share clinic and individual quality and patient experience data with providers and clinic team
• Participate in NeighborCare leadership meetings and leadership development activities
• Address issues identified by team and collaborate with the site leads team as needed
• Leads a team of support staff to assure services meet or exceed the expectations of patients, coworkers, the public, and community standards
• Develop and implement clinic strategic goals and key performance indicators in alignment with Organizational strategic initiatives
• Be on call two weeks a year, providing phone-based clinical care
• Assist in credentialing of staff, trainees and volunteers

Direct Clinical Work

• Provide patient centered preventative care as well as, diagnoses and treatment of acute and chronic conditions,
• Identify the need for referrals and provide overall care coordination in a team-based setting

Indirect Clinical Work

• Assure accurate and timely completion of all clinical records
• Complete necessary paperwork for patient care. Such as, prior authorizations and communications with outside specialists in a team-based approach
• Timely response to communications and test results
• Provide fe