CNA/Medical Assistant-Family Health Center at Enka

ROLE SUMMARY: 

Medical Assistants work collaboratively as an active member of the interdisciplinary team to provide patient centered care across the continuum. They also provide an excellent patient experience, high quality outcomes, and improved productivity for the team.   

SPECIFIC RESPONSIBILITIES: 

• Participate in daily huddles with patient care team(s)  

• Prepare patient charts for providers  

• Review patient registries and identify preventative care due for patient  

• Assist in preventive care outreach initiatives  

• Obtain vitals  

• Assist in obtaining medical records  

• Perform screening procedures as indicated  

• Prepare patients for exams and assist providers during exams  

• Prepare sterile fields  

• Perform phlebotomy and process specimens  

• Prepare and administer medications and vaccines, including intramuscular and intradermal injections as directed by provider  

• Serve as a preceptor for new staff   

• Provide occasional coverage support for other MAHEC ambulatory offices  

• Assist in administrative duties as needed, including handling calls   

• Participates in process improvement of new and existing workflows   

• Actively embraces and supports divisional and organizational quality initiatives  

• Supports pop-up vaccine and testing community events  

This role description is a general description of the essential job functions.  It is not intended to describe all the duties the Medical Assistant may perform. 

KEY COMPETENCIES: 

• Communication Skills  

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. 

• Decision Making 

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. 

• HealthCare Knowledge<