Maintenance Supervisor

About Jubilee Housing

The mission of Jubilee Housing is to build diverse, compassionate communities that create opportunities for everyone to thrive. Since 1973, Jubilee has worked to provide high quality affordable housing and holistic support to individuals and families in the Adams Morgan, Mount Pleasant and Columbia Heights neighborhoods of Washington D.C. Jubilee operates more than a dozen properties totaling over 500 homes and has an active development pipeline of new affordable housing, including D.C.’s first urban aquaponics and hydroponics farm located in the basement and rooftop of one of our buildings. Jubilee also offers robust programming for residents and community members as they pursue life goals.   

Jubilee’s Justice Housing® model is built on the principle of providing deeply affordable homes with onsite or nearby services located in neighborhoods where resources such as good schools, grocery stores, and public transportation are readily accessible. Jubilee is seeking individuals who want to work with us to ensure Justice Housing becomes a reality for all who need it. 

Position Description

The Maintenance Supervisor is a key part of each community's success and is responsible for leading the daily maintenance operations across Jubilee Housing's affordable housing portfolio. This role supervises maintenance technicians, porters, and vendors, and oversees work orders, preventive maintenance, inspections, unit turns, life-safety systems, inventory, budgets, and regulatory compliance — all while partnering with Property Management to provide safe, quality housing and excellent resident service. From HVAC to plumbing to unit turns, the Maintenance Supervisor has a hand in every apartment and every resident's satisfaction.

Specific Duties

• Supervise, schedule, coach, and evaluate Maintenance Technicians, Porters, and contracted vendors; communicate job expectations and provide feedback and guidance on career development.
• Assign, monitor, and close work orders using mobile technology, ensuring quality, timeliness, and resident satisfaction; perform routine and complex repairs alongside your team.
• Repair and maintain all plumbing, electrical, HVAC, appliance, carpentry, and painting needs at the community, providing training to team members as needed.
• Develop and administer preventive maintenance programs for HVAC, plumbing, electrical, roofing, elevators, fire alarm, sprinkler, and other building systems.
• Create and maintain a make-ready schedule; monitor apartment vacancies daily and coordinate unit turns to ensure apartments are move-in ready within established timelines.
• Conduct routine property inspections and identify corrective actions.
• Ensure compliance with HUD, NSPIRE/REAC, OSHA, local building codes, and life-safety requirements.
• Manage vendor relationships, solicit bids, review contracts, and verify completed work.
• Monitor maintenance inventory, equipment, purchasing, and invoice approvals.
• Assist in preparing and managing the annual maintenance operating budget.
• Maintain accurate records using OneSite/RealPage, Microsoft Office, and related systems.
• Respond to after-hours emergencies and participate in the on-call rotation.
• Partner with Community Managers to resolve resident concerns and improve service delivery.
• Support capital improvement projects and monitor contractor performance.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

Desired Qualifications

• High school diploma or GED required; Associate's degree or higher preferred.
• Minimum five (5) years of hands-on multifamily or affordable housing maintenance experience.
• Minimum three (3) years of supervisory experience.
• Working knowledge of HVAC, plumbing, electrical, carpentry, appliances, drywall, painting, and general building systems.
• Adaptability, multi-tasking, and sound decision-making abilities are required and essential to the success of this role.
• Experience with OneSite/RealPage or comparable property management software.
• Valid driver's license with an acceptable driving record, and a reliable, consistent form of daily transportation, including for after-hours emergencies.
• Computer