QUALITY ENHANCEMENT SUPPORT TEAM REVIEW SPECIALIST

Job Requisition ID: 42686 
 Closing Date/Time: 11/21/2024
Agency: Department of Children and Family Services
Class Title: MANAGEMENT OPERATIONS ANALYST II - 25542 
Skill Option: None 
Bilingual Option: None 
Salary: Anticipated Starting Salary: $6,339/monthly (step 1b); Full Range $6,339 - $9,178
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Plan/BU: RC062

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  42686 

 

Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual with strong clinical assessment and thinking skills to serve as Qualitative Case Reviewer.  Under direction, this position will coordinate and conduct evaluations of Department programs and services to include child protection, resources, and child welfare operations.  The position will conduct comprehensive reviews of case records, court reports, progress reports, external evaluations, assessments, etc.  The position will also interview case-specific internal and external stakeholders to evaluate the overall quality of services being provided and achievement of outcomes to children and families served by the Department and community-based partners.  Additionally, the position will synthesize information resulting from case record reviews and interviews into a coherent, comprehensive, accurate story about each case, reflecting the needs of individuals served and whether those needs were met.  This position provides a great opportunity for someone who is interested in playing a role in ensuring that quality services are provided to children and families served by the Department.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent writing skills, the ability to accurately, clearly, and concisely present the facts of the case, and the ability to defend his/her position on whether outcomes are being achieved.  The ideal candidate must also have high expectations for casework practice and the achievement of outcomes for children and families.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

• Serves as Quality Enhancement Support Team Review Specialist
• Provides regular case consultation in meetings with managers, field supervisors, caseworkers, and investigators, making recommendations to address negative trends and performance deviations and to facilitate greater consistency and continuity throughout the life of the case
• Creates individual team profiles of assigned Department teams on a quarterly basis, including information on both work processes and outcomes
• Provides input and makes rec