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Program Manager - R25-0018
Universal Scientific Industrial Co., Ltd.United Statesfull_timeVerifiedPosted 29 Mar 2025
💰 $115,000/yr($90,000/yr – $115,000/yr)
About the role
USI / Asteelflash is actively looking for a talented Program Manager to join our leadership team here in Milpitas, CA.
This ideal candidate will serve as a focal point for all communication with assigned customers regarding schedules, quotations, and engineering issues. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. As well as monitor the profitability for all assigned customer programs.
MINIMUM QUALIFICATIONS:
This ideal candidate will serve as a focal point for all communication with assigned customers regarding schedules, quotations, and engineering issues. This individual should be able to foresee any problems related to the completion of a project and act in a timely manner to mitigate any issues. As well as monitor the profitability for all assigned customer programs.
RESPONSIBILITIES:
- Coordinates the start-up of new programs, product implementation plan and schedule. Monitors loading of BOMs, standards, and orders into the Erp system.
- Acts as the customer liaison to communicate and help resolve all issues and avoid escalation and complaints
- Maintains positive relationships with internal and external customers.
- Responsible for driving and monitoring the revenue, account management, profitability of programs, inventory levels, and on-time shipment.
- Interfaces with CFT team to ensure manufacturing, material requirements, and associates costs are met as required by contract.
- Provide customers with status updates.
- Interfaces with production control to monitor the release of all manufacturing kits.
- Coordinates the cut-in of all engineering changes, determines the cost impact and the informs the customer.
- Ensure proper resolution of customer-related accounting issues.
- Works with purchasing for material cost and with manufacturing engineering for labor.
- Coordinates quoting activities, pricing review, and problem resolution business issue resolution (RMA, PPV, A/R. and E&O material) for assigned customers.
- Shall have the responsibilities and authority to ensure customer requirements are met.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree or level of knowledge that would be normally obtained of a bachelor’s degree.
- 4+ years’ experience in similar positions in the EMS industry preferred.
- Experience working with CFT of manufacturing, engineering, supply chain, and finance to drive towards results
- Knowledge of ERP system, SAP (or equivalent) preferred.
- Proficiency in MS office (Word, Excel, and PowerPoint)
- Manufacturing process, schedules, and scheduling requirements, and SCM.
- ESD awareness
- ISO awareness
This position will be 100% onsite. The expected base salary range for this position, if filled in California, is $90,000-$115,000 annually, dependent on specific skills and work experience. Apply now!
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