Assistant Director, Operations

Department
 

Booth Admissions, MBA Programs: Operations

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director of Operations is a vital member of the Chicago Booth Admissions team. This role provides operational support for Booth’s data and business systems and helps implement measurable, best-in-class enrollment and admissions processes across MBA and Master programs. The primary focus of the position will be on accurate and timely system workflow optimization, data integration/integrity, and daily management and analysis of admissions systems and technology solutions. The employee will work closely with various departments and leverage a variety of sources, particularly Slate, to enhance student/alumni engagement and enrollment strategies.

Responsibilities

• Assists in the ongoing maintenance and implementation of Booth’s enrollment management system (Slate); facilitates and executes quality control measures for data integrity, resolving issues as needed.
• Develops and maintains system processes, manages technology and platform updates, anticipates challenges, and establishes best-in-class workflows and data infrastructure.
• Helps manage data collection in Slate, including volunteer, prospective student, and applicant databases; manages technology and platform updates, anticipates challenges, and establishes best-in-class workflows and data infrastructure.
• Uses current data fields and other data points to provide insights and recommendations that guide strategic efforts across the full life cycle of application processes.
• Plays an integral role in dashboard development, status reports and population profiles, as well as ad hoc and year-over-year report analysis. Synthesizes data across multiple platforms.
• Serves as an internal support for developing queries, reports, surveys, and best practices in Slate; identifies opportunities for improving system processes and workflows, implementing best practices to enhance operational efficiency.
• Manages small-scale projects related to Slate and other admissions systems/functions, coordinating with internal and external stakeholders; develops, maintains, and supports customized processes for candidates and internal audiences.
• Documents processes, policies, and procedures, ensuring consistency and compliance across the organization; provides detailed guides and training materials to support staff.
• Works closely with other Slate experts and departments to support data initiatives and ensure cohesive operations across Booth.
• With moderate direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets.
• Participates in the development of queries and retrieval systems.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requireme