Patient Administrator

Title:  Patient Administrator   

Location: San Diego, CA

Pay Rate: $21 - $22 per hour  

Employment Type: Part Time

Availability: Must have open availability

About DocGo:  

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.  

Overview:  
DocGo is providing Health Plan Partnership services in California. As a Patient Administrator, you will assist guests, patients, clients, and staff members at our designated sites.   

Job Duties:  

• Greet and assist guests, patients, clients, and staff members at designated sites 

• Register guests into our computer systems 

• Direct guests, patients, clients, and staff members to the correct resources and escort when necessary 

• Assist guest, patients, and clients with scheduling follow-up appointments as applicable 

• Utilize appropriate supplies with minimal waste 

• Maintain professional composure throughout interactions with guests, patients, clients, and colleagues 

• Support the clinical team to ensure an efficient patient experience 

• Assist staff with the transportation of supplies and setting up at clinics and events

• Respect and maintain the confidentiality of information   

• Strive to maintain a positive work environment 

• Drive company vehicles to/from designated work sites 

• Perform additional duties as assigned  

Requirements:  

• Preferred bilingual in English and Spanish 

• Valid CA Driver’s license (minimum of 2 years) acceptable driving record 

• High School Diploma or GED, associate degree preferred. 

• Tech-savvy or comfortable with technology 

• Previous experience utilizing electronic medical records is a plus

• General computer knowledge and skills (data entry is a plus)

• Ability to