Financial Counseling Rep I PRN

Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment. 
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate. 
Contact insurance carriers or other sources and act as an advocate for the patient. 
Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved. 
Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations. 
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage. 
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service. 
Maintain accurate documentation of pre-processing information. 
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency. 
Perform all other duties and projects as assigned. 
 
Required Qualifications: 
 
High school diploma is required 

• 1 year registration or hospital experience 
  Attention to detail 

• Ability to work independently 
  Strong customer service experience 
  Ability to multi-task and navigate between multiple systems simultaneously 
  Ability to handle a large volume of incoming calls 
   
  Desired Qualifications: 
   
  Previous experience as a financial counselor with background in medical terminology preferred 

• 1 year Insurance eligibility and billing experience 
  Understanding of State and Federal assistance 

For this US-based position, the base pay range is $17.25 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected ca