Workplace Experience Specialist (Receptionist)

Your Opportunity

We feel that banking has been set up against us for too long. From overdraft fees to payment processing, banking products are confusing, stressful, and frankly - boring.

Mollie was founded to change the status quo. We’re creating a new generation of financial products designed entirely around our customers to make money management effortless for every business in Europe.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

At Mollie, we want to ensure all Mollies and guests have a great experience, of which their time at the Office plays a critical role. Ultimately, in our team and with colleagues you will ensure all our offices are a great place to work, administrative tasks are taken care of, and support us with building an inclusive culture where our employees feel loved and that they can be their true authentic selves!

Our ideal candidate has great administrative and hospitality skills, previous exposure to administrative/clerical work will be a benefit. The ability to work in an ever changing environment  is important as well as a can-do attitude to thrive in a high paced environment. 

What you’ll be doing

• Front Office: Based at the Amsterdam office of Mollie you will be the first point of contact for our Mollies, visitors and guests.

• Health and Safety: Helping to ensure a safe working environment you will form a part of a team of Mollies that act as first responders to any emergency. Managing access control and security on a daily basis is integral to this role.

• Facilities Management: You will be part of the team that assists with the day to day running of the Amsterdam office which includes coordinating maintenance and office operations tasks.

• Hospitality: As a constant presence in the front office you will be welcoming  guests and vendors in  the office. During events and during daily catering provision in the office you will  be required to assist and have oversight.  

• Administrative: Taking messages, filing paperwork, drafting documents and keeping an organized office will form part of your structured daily duties. You will be sending and receiving mail as well as coordinate deliveries to the office. 

• Office support: You will assist with travel arrangements, welcoming new Mollies with the onboarding process and celebrating milestones and anniversaries. Communication channels (email and electronic messages) will be attended to by you.

• Onboarding: You will be the first point of contact for Mollies Amsterdam ensuring they feel supported and equipped for success from day one.

• People Support: You’ll support employees by collaborating with the People team to handle daily tasks and employee requests. 

What you'll bring

• A strong sense of humour and level of resilience.

• Experience in customer focused role/s such as hospitality, office administrator or assistant preferably in a multinational office with a diverse workforce.

• Willingness to be a first responder in case of emergency and receive the necessary training for this function.

• Strong administrative and organizational abilities.

• You have excellent communications (written and spoken) skills in English, Dutch would be an advantage.

• Drivers license.

• Flexibility to work in shifts between the hours of 8:00AM and 6:00PM.