IT Software Quality Engineering Lead

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

The Lead, Quality Engineering, is responsible for leveraging a deep knowledge of software quality assurance discipline, quality engineering & automation implementations, and enterprise software development best practices to manage a team of quality engineers and drive quality initiatives to ensure highest quality for IT deliverables. This role is responsible for utilizing functional and technical acumen to drive the quality engineering team’s participation in the agile development process, establish relationships, interact with stake holders, and ensure on-time delivery of product features, enhancements and bug fixes with the highest quality that will delight end users.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Manages the overall work for technically complex areas of testing, including test automation, performance and load testing, analytics and web services testing 
• Working closely with product management and Application development and support teams to define sound test strategies, influence architecture, design deliverables and optimize capacity across the QE organization
• Efficiently driving product quality and promoting leading industry best practices meeting QE department goals and objectives
• Lead a team of SQE professionals that increase software quality by applying industry standard software testing methodologies
• Directly supervises QE Staff, Quality Engineers along with the preparation and delivery of test artifacts
• Represents the QE organization through all phases of the SDLC and closely collaborates with other involved functional areas
• Works collaboratively with cross functional teams to understand project objectives, project schedule, gather testing requirements and provide leadership through the execution of client implementation projects.
• Provide sound and balanced leadership to QE and Application Development staff, manage workload, and partner with Product, Application development, Application Support and PMO leadership to staff projects.
• Mentor QE staff in expanding and developing their technology horizon.
• Assist in defining and facilitating the System Development Lifecycle for the organization.
• Improve software development efficiency by replacing existing testing tools with more cost effective and automated tools.
• Making the team more efficient while operating within budget.
• Manages testing artifacts to ensure proper reuse, versioning, backups, organization and retention.
• Coordinates and facilitates test planning, design and execution sessions.
• Provide technical leadership in the development and implementation of QE processes, tools and frameworks.
• Lead project teams, internal and external, to achieve project defined milestones and deliverables.
• Conduct stakeholder (business and IT) meetings/interviews and gather requirements.
• Train and assist business users with planning and conducting UAT.
• Conduct defect triage meetings and drive resolution in collaboration with the Application Development and business teams
• Implements and defines testing methodologies and standards to continuously improve results
• Implements ongoing quality improvement processes working with interdepartmental teams
• Develop and mana