Maitre'd | Full-Time | Ensemble Arts

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The team is seeking a Maitre'd candidate who is passionate about service and hospitality. The ideal candidate is well versed in running the door, handling guests with care & grace but with confidence & operating reservation system(s). Candidate should have the ability to communicate effectively with FOH teammates and BOH kitchen staff. 

  

You will need strong communication skills and an affinity for making guests feel welcome at the door and on the floor.  

  

This role pays an hourly rate of $25.00 

  

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

  

This position will remain open until October 10, 2025.

About the Venue

Rhubarb Hospitality Collection (RHC), a division of Oak View Group, is a renowned luxury restaurant group that has built a strong reputation for creating exceptional dining experiences in some of the world’s most prestigious locations. RHC’s philosophy revolves around offering unparalleled hospitality, drawing inspiration from global culinary traditions while embracing local ingredients and flavors. The group places a strong emphasis on the use of seasonal produce and sustainability, ensuring that each dish is not only exceptional in taste but also aligned with the latest trends in fine dining and environmental responsibility. 

  

Leo is located within the iconic Kimmel Center for the Performing Arts. This new venture will introduce RHC's signature style of sophisticated yet approachable dining to a new and dynamic market. The Kimmel Center, known for its world-class acoustics and its role as a cultural hub, will serve as a perfect backdrop for the restaurant, offering both residents and visitors an extraordinary culinary experience. 

Responsibilities

This candidate's roles will include: 

• Overseeing the host staff to make sure they are following all the guidelines that are written out for their job duties 
• Assisting the General Manger with any paperwork & oversite needed for staff 
• Running Sunday shift by yourself and closing the restaurant 
• Working on the floor with staff 
• Menu printing 
• Covering the GM when needed.  
• Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events. 
• Training new & current employees with regard to property procedures & best practices. 
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately. 

The Maitre'd role requires quick-thinking and is perfect for a candidate who loves the theater of creating a great dining experience. 

Qualifications

• Sunday shift from 3-10pm- Must be available
• Able to close when necessary 
• Available 4-5 Shifts a week 
• Ability to take charge on the floor and lead a team of 10-20 staff members 
• Experience with RESY a plus 
• Experience training new employees. 
• Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure. 
• Ability to work well in a team-oriented, fast-paced, event-driven environment. 
• Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG concession operations. 
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovati