Associate Director, Performance and Talent Management

The Learning, Talent & Organizational Development (LTOD) group serves the entire population of the company by leading all learning & development, talent management, leadership & team development, change management and performance management initiatives. This role serves as a trusted advisor and expert in Integrated Talent Management. This role will be responsible for partnering with HR business partners, HR key stakeholders, and senior leaders to design, develop, and lead all integrated talent management processes and initiatives - performance management, talent review & succession planning processes, participant tracking, analytics, and reporting.

Essential Job Functions:

Functional Management

• Serves as the project team lead on various high impact programs and initiatives. Teams are often cross-functional, and the programs and initiatives serve and/or impact a significant subset of, if not the entire employee population.

• Establishes performance standards and metrics by which initiatives and programs should be measured to determine quality, employee impact, ROI, and overall team performance as it relates to client satisfaction.

• Lead the design, development, and launch of talent review and succession management processes, the roll-out strategy and key messaging – assessing potential (9box), talent assessment administration, high-potential identification, succession criteria and plans, system administration, resources and training.

• Leverages systems and technology (and makes recommendations for) as a means to increase efficiency and productivity of the function, as well as simplifying processes and programs for the employee population.

• Stays abreast of industry trends and activities through external networks and education to assess the viability of leveraging alternative ways of improving the function.

• Monitor the effectiveness of integrated talent management initiatives through reporting, data analysis and feedback mechanisms, making necessary adjustments as needed.

• Facilitate training on all talent management processes: performance management, talent reviews, and succession planning.

Relationship Management

• Develops and maintains effective working relationships with all levels of management so as to gain in-depth knowledge of the business, which will provide insight into the design and implementation of programs.

• Partner with key stakeholders to integrate talent management processes into development and assessment resources - managing process enhancements, ensuring smooth workflows, and stakeholder engagement.

• Guide people leaders towards developmental solutions appropriate for engaging and retaining top talent.

• Partners with teams outside of HR (i.e. Corporate Communications, Office of General Counsel, Technology, etc.), leveraging their expertise to ensure the effective design, development, and execution of programs and initiatives.

• Manages or coordinates external vendors to ensure the optimal use of company resources through the proposal and selection process, in addition to the ongoing assessment that performance and quality standards are being met.

• Demonstration of FINRA’s values.

• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Education/Experience Requirements:

• Bachelors degree with a minimum of seven years relevant experience

• Experience managing people or cross-functional teams

• In-depth project management skills

• Strong quantitative and qualitative analytical skills

• Proven ability to collaborate and influence to achieve outcomes

• Experience working with the level of Vice President and above

• Strong written and oral communication skills

• Effective presentation skills

• Advanced degree or relevant certification desirable

Work Conditions:

• Hybrid work environment, with defined in-person presence requirements

• Extended hours and travel may be require

For work that is performed in CA, CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations. 

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