Director, Global Learning Project Management Office
IHGAbout the role
Your day to day
Program Management Office Leadership
- Execute the PMO’s vision, operating model, and governance framework.
- Define project standards, methodologies, templates, and best practices.
- Align the project portfolio with organizational priorities.
- Run resource & capacity planning (internal and partner resources); maximize utilization and load‑balance across regions
- Own PMO tools (e.g., Smartsheet, Project, Jira), delivery templates, and data quality SLAs for schedule, cost, benefits, and risk data.
- Produce executive‑ready insights for the Head of Global Learning and enterprise governance bodies.
- Convert the innovation roadmap and validated pilots from Director, Learning Strategy Enablement into PMO‑managed programs for scale (scope, plan, funding, benefits)
Enterprise Prioritization
- Lead the global intake, prioritization, and sequencing process for learning programs/projects aligned to enterprise priorities and capacity.
- Operate the stage‑gate governance model, risk standards, and change control; maintain program dashboards.
- Facilitate alignment reviews with the Head of Global Learning and key stakeholders; recommend start/stop/continue decisions
- Standardize planning baselines (scope, schedule, budget, resourcing, and benefits), RAID management, and dependency mapping.
- Enterprise prioritization and investment governance.
- Track benefits realization post‑launch; optimize the portfolio based on value evidence.
Team Leadership & Capability Building
- Lead and mentor PMO team members (project managers and project specialists) to deliver complex, multi‑region initiatives using fit‑for‑purpose methods.
- Drive continuous improvement and upskilling.
Stakeholder Engagement & Communication
- Coordinate regional execution with Shared Services, Tech/IT, PMO, and L&D leaders; protect learner experience and platform stability during rollouts.
- Facilitate alignment meetings and executive reporting.
What we need from you
- 10–15+ years leading large, complex portfolios in global, matrixed environments
- Proven success establishing/leading a PMO (standards, governance, benefits realization, tooling)
- Experience delivering cross‑region, multi‑stakeholder learning transformation programs
- PMP Certification Required
- Portfolio/Program/Project management: P3O®, MSP®, MoP®, SAFe/Agile, PMI (or equivalent)
- Tooling: Smartsheet, MS Project/Project Online, Jira/Confluence, Power BI
- Benefits realization, stage‑gate governance, dependency/risk management
- Understanding of learning ecosystems (LMS/LXP, content ops, integrations) to protect learner experience during delivery
Travel - limited 10%
Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $139,000 to $165,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.
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