Ethics Sr Lead Officer (Hybrid)

The Citi Ethics Office supports Citi’s mission of enabling growth and economic progress by providing resources for employees that foster a principled culture of sound ethics, responsible conduct, and accountability within the organization.  The Citi Ethics Office does this by administering Citi’s Ethics Hotline, working with business and control functions to identify control enhancements to the hotline, reporting on significant matters to Citi’s internal and external stakeholders (including the Chief Legal Officer, the Head of HR, the Chief Compliance Officer, other senior management, the Compensation, Performance Management and Culture Committee of the Board of Directors of Citigroup, other legal vehicle boards, and regulators around the world), and establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training.  The Ethics Office works with partners across the globe, including with other Citi control functions, to oversee internal investigations of employee-related issues and to identify and escalate matters, as appropriate.

Based in New York City, the Ethics Sr Lead Officer will report to an Ethics Sr Group Manager in Citi’s Ethics Office and ultimately to Citi’s Ethics Executive Group Manager. This position will be responsible for the effective oversight of ethics-related investigations in U.S. Personal Banking and Legacy Franchises and supporting the development, administration, and advancement of Citi’s global Code of Conduct, Code of Conduct training, other ethics trainings, and Ethics Office communications, as well as in the review of Citi-level and other Citi policies, procedures, and standards.     

Responsibilities:

• Evaluate concerns reported to the Ethics Office and determine the handling and assignment of matters to the appropriate investigative partners (Employee Relations, Legal, Citi Security and Investigative Services) with a demonstrated understanding of relevant regulatory, policy, and reputational considerations.  Independently explain and proactively offer solutions to key stakeholders to address concerns submitted to the Ethics Office, in accordance with Ethics Office processes, global strategy, and operational excellence.
• Establish strong relationships to effectively advise on and oversee the investigation of matters reported to the Ethics Office, including providing independent credible challenge and timely, thoughtful guidance to investigative partners in Employee Relations, Legal, and Citi Security and Investigative Services.  This includes the Ethics Office’s most significant matters based on the seniority of the individuals involved and the types of concerns raised or substantiated. 
• Effectively handle a portfolio of matters, including prioritizing numerous matters simultaneously in a fast-paced environment, and responding clearly and pragmatically to urgent situations.
• Utilize critical thinking skills to prepare accurate and concise written closure summaries, including for the Ethics Office’s most significant matters.
• Contribute to the preparation and analysis of reports to be distributed to business committees, senior management, auditors and regulators, including on the Ethics Office’s most significant matters.
• Contribute to accurate responses to ad-hoc requests for information regarding Ethics Office matters from internal and external stakeholders, including relevant regulatory authorities, while preserving confidentiality obligations. 
• Evaluate new laws, regulations, and policies in jurisdictions around the world that may affect Ethics Office operations and make recommendations for any required operational changes.
• Assist with other Ethics Office initiatives as needed, including presentations and other engagements with investigative partners, stakeholders, and the general employee population. 
• Stay abreast of relevant Citi business and function developments in order to effectively carry out responsibilities. 
• Understand and apply Citi’s business priorities and take ownership of change to support an agile Ethics Office process.
• Act as peer mentor to other Ethics Sr Lead Officers on the team, as needed.
• Additional duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policies, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of legal, investigations, or regulatory experience, including familiarity with the globa