Junior Account Representative

Company Description

About Us

At Swift 7 Consultants, we specialize in delivering strategic project management solutions across diverse industries. Our team is dedicated to driving results with precision, agility, and a client-focused approach. We combine deep industry expertise with a passion for excellence to help our clients meet their objectives and transform their operations. At Swift 7, innovation and collaboration are at the heart of everything we do.

Job Description

Job Description

We are currently seeking a motivated and detail-oriented Junior Account Representative to join our growing team in Akron, OH. In this entry-level role, you will support the Account Management team in maintaining client relationships, preparing reports, and ensuring customer satisfaction. This is an excellent opportunity for someone looking to launch their career in client services or account management.

Responsibilities

• Assist in managing and maintaining client accounts

• Support senior representatives in day-to-day operations

• Communicate with clients to address inquiries and resolve issues

• Prepare client reports and documentation as needed

• Coordinate with internal departments to meet client expectations

• Track account activity and ensure timely follow-ups

• Participate in strategy meetings and provide administrative support

Qualifications

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field

• Strong interpersonal and communication skills

• Detail-oriented with excellent organizational abilities

• Ability to manage multiple tasks and deadlines

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Eagerness to learn and grow in a fast-paced environment

• Previous customer service or administrative experience is a plus

Additional Information

Benefits

• Competitive salary ($57,000 - $65,000 annually)

• Opportunities for professional growth and career advancement

• Comprehensive training and onboarding

• Supportive and collaborative team environment

• Paid time off and holidays

• Health, dental, and vision insurance

• Retirement plan options