Director, Public Affairs, Digital Platforms & AI Enablement

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Director, Digital Platforms & AI Enablement
 

At Gilead, we are driven by our mission to discover, develop, and deliver therapies that change lives. Public Affairs plays a critical role in shaping and elevating Gilead’s global narrative through clear, credible, and modern communications. The Director, Digital Platforms & AI Enablement will lead the strategy, governance, and evolution of the digital platforms and technologies that power Public Affairs’ external and internal digital channels. This role is responsible for ensuring Gilead’s Public Affairs digital ecosystem is modern, scalable, secure, and increasingly AI‑enabled—supporting effective storytelling, efficient publishing, and insight‑driven decision‑making. Reporting to the Executive Director, Public Affairs Omnichannel Strategy & Digital Transformation, this role partners closely with Communications, IT, Data & Analytics, Legal, and external vendors.
 

This is a hybrid role based at Gilead HQ in Foster City, California.

Key Responsibilities:

• Own and continuously evolve the Public Affairs digital platform roadmap—spanning CMS, DAM, social publishing, analytics, workflow, search, and internal digital signage—grounded in business outcomes and measurable KPIs.

• Establish and chair governance for platform usage, data standards, integrations, and compliance (privacy, accessibility, cybersecurity).

• Lead responsible AI adoption across content lifecycle (briefing, authoring, tagging, QA, localization, distribution, and reporting), including policy, guardrails, and change management.

• Partner with IT, Cybersecurity, Privacy, and Enterprise Architecture to ensure platforms are secure, compliant, observable, and cost‑efficient (SLA/SLO/SLI management).

• Oversee platform performance, integrations, upgrades, migrations, and vendor relationships; run RFPs, negotiate SOWs, and manage TCO/budgets.

• Define enterprise metadata, taxonomy, and tagging standards (including schema.org/OGP), and ensure consistent implementation across channels.

• Enable accurate measurement and reporting through event schema design, consented data flows, and integration across CDP/BI tools.

• Act as a strategic advisor on digital technology trends (headless, composable, AI), conducting quarterly architecture reviews and proofs of concept.

Required Knowledge, Experience, and Skills:

• Bachelor’s degree + 8+ years in digital platforms, marketing technology, or digital transformation; 3+ years leading cross‑functional platform teams or programs.

• Hands‑on leadership across at least two enterprise CMS/DAM stacks and two analytics/BI stacks; proven record launching or migrating enterprise sites or social programs.

• Experience implementing AI or automation in regulated environments with documented guardrails and measurable impact.

• Exceptional stakeholder management, vendor management, and strategic thinking; able to translate business goals into technical roadmaps and backlog.

Preferred Knowledge, Experience, and Skills:

• Advanced degree + pharmaceutical/biotech or other regulated industry experience.

• Global operations exposure (multi‑region hosting, localization, accessibility, privacy).

• Enterprise/headless content & asset ops across AEM, Sitecore; and AEM Assets, Bynder, Aprimo, Brandfolder.

• Orchestrate social publishing/listening/care (Sprinklr, Sprout, Hootsuite; Brandwatch, Talkwalker) and end‑to‑end data sta