Remote Salesforce Marketing Developer / Functional Technical Product Owner

6-12 month REMOTE Contract MUST BE USC OR GC ONLY

The Technical Consult acts as an advocate and technical representative/liaison between the client, managers, 3rd party partners, and development teams. This person will be focused on applying a deep understanding of our client’s program into the translation of translating technical and business needs to respective recipients, with a focus on overall architecture, cohesion, communication, and organization of the work on the client’s account. This person will also be the communication hub for technical knowledge.

Responsibilities:

• Advocate best practices to client/internal team around all technical aspects of the account/client engagement

• Aggregating requirements in a technically astute manner utilizing inputs from the manager and technical teams, as well as a deep understanding of the technical components of the program

• Documenting technical requirements, and obtaining estimates for completion

• Ensuring work across the team is aligned to meet expectations for deliverables

• Answering requirements questions raised by the team and updating documentation accordingly

• Removing impediments or guiding the team to remove impediments by involving the right personnel

• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged

• Facilitating discussion, decision making, and conflict resolution

• Assisting with internal and external communication, improving transparency, and radiating information

• Point of Contact with related 3rd party partners to ensure transparency and efficiencies in all technical needs

Overview of the role:

• Looking marketing cloud developer – technical product owner.

Overseas marketing technology and CRM, relationships at the brand level, sets the strategy on the biz side. He can recommend to other groups (brand side needs a TPO as well).

o Functional technical product owner

• Current TPO cannot articulate and communicate around the Product (Salesforce Marketing Cloud)

• Identify an issue – using SF Marketing Cloud to use – capability or tool. Ie – built out capabilities in the tool, have a recruit

Requirements

Qualifications

• 7+ years of relevant experience

• 3+ years of experience inside of Salesforce Marketing Cloud in a technical capacity

• Knowledge of Interaction Studio, Datorama, Salesforce CDP, and other Marketing Cloud related applications

• Familiarity with Salesforce Core (Sales Cloud, Service Cloud, and others)

• Sound knowledge of documentation procedures, programming procedures/methods, and program flow charts

• Expert knowledge of System Analysis and Workflow Management

• Ability to understand complex database systems

• Excellent organizational & time-management skills with the ability to handle multiple tasks

• Ability to work with diverse group of professionals in close cooperation

• Excellent written and verbal communication skills

• Ability to explain business and technical requirements to 'non-technical' team members

• Responsive to questions, concerns and requests

• Excellent problem-solving skills. Ability to identify new, different ways to use our existing technology and processes, and also how to leverage new tools and technology

• Demonstrated ability to think critically and creatively to develop innovative solutions