Security Officer - Retail Foot Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Retail Foot Patrol in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed patrol officer at a busy retail location, you will monitor and patrol sales floors, entrances, and parking areas, maintaining a highly visible presence that helps to deter security-related incidents. You will greet customers, assist store teams with service-minded communication, observe and report concerns, and respond to calls for assistance. At Allied Universal, you will bring integrity, teamwork, and an agile, reliable approach to each shift.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeThur04:00 PM - 11:00 PMFri04:00 PM - 11:00 PMSat04:00 PM - 11:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with site management and/or public emergency services as needed.
• Conduct regular and random patrols throughout the retail store, parking areas, and exterior perimeter; working environments and conditions may vary by location.
• Help to deter theft and other unwanted activity by maintaining a visible presence, observing customer and employee activity, and reporting suspicious behavior according to post orders.
• Monitor entrances, sales floor areas, and receiving or delivery zones to help identify unauthorized access and/or policy violations, and take appropriate action consistent with site guidelines.
• Complete reports on daily activities, incidents, and observations, including documenting loss prevention-related events and submitting required logs to Allied Universal and site leadership.
• Support store operations during openings and closings by checking doors, gates, and key areas for irregularities and reporting maintenance and security-related concerns.
• Provide directions and assistance to customers and employees, helping to de-escalate disputes and/or disturbances using customer service and verbal intervention techniques.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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