Director of Patient Care Services

Join our team at Bristol Hospice and take on the pivotal role of Director of Patient Care Services (DPCS). In this position, you will be responsible for the overall direction of hospice clinical services. 


Why Bristol Hospice? 

Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn.
 

Our Culture

Our culture is cultivated using the following values:

• Integrity: We are honest and professional.
• Trust: We count on each other.
• Excellence: We strive to always do our best and look for ways to improve and excel.
• Accountability: We accept responsibility for our actions, attitudes, and mistakes.
• Mutual Respect: We treat others the way we want to be treated.

On an Average Day You Will:

(includes but not limited to)

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
• Provide guidance and counseling to coordinators, case managers and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel
• Assist Clinical Supervisors in managing clinical teams and planning
• Provide direction to case managers and clinical teams related to patient care delivery
• Provide help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
• Assist the Executive Director in the preparation and administration of the organization’s budget
• Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
• Evaluate performance of Clinical Supervisors and/or case managers
• Assist Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
• Hire, evaluate and terminate organization personnel
• Conduct annual evaluations on clinicians, or more frequently, if indicated
• Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
• Assure proper maintenance of clinical records in compliance with local, state and federal laws
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
• Develop, implement and evaluate the orientation program for new organization personnel
• Responsible for orientation of new organization personnel, directly or delegated
• Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
• Assist with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviews
• Assure the quality and safe delivery of hospice services provided through the orga