Business Product Agile Advisor - Accredo - Hybrid

Position Summary

The Business Product Agile Advisor will play a pivotal role in driving the Clinical Technology Product solution aimed at creating efficiencies, modernizing, and automating clinician engagement with patients. This role involves collaborating with cross-functional teams to ensure the successful implementation of innovative technology solutions that enhance the overall patient experience. Key responsibilities include:

• Leading the development and execution of the Clinical Technology Product strategy, ensuring alignment with organizational goals and objectives.

• Identifying opportunities for process improvements and automation to streamline clinician workflows and enhance patient interactions.

• Collaborating with stakeholders, including clinicians, engineering, and product teams, to gather requirements, define product features, and prioritize development efforts.

• Utilizing agile methodologies to manage product development cycles, ensuring timely delivery of high-quality solutions.

• Monitoring and analyzing product performance, gathering feedback, and making data-driven decisions to continuously improve the product.

• Documenting patient specialty pharmacy services and response to therapy, any adverse events, and generating actionable data to predict outcomes.

• Meeting contractual requirements and providing a measurable way to assess clinical outcomes for the patients we service.

• Providing guidance and support to team members, fostering a culture of innovation and continuous improvement.

Essential Functions and Responsibilities

• Serve as the customer proxy by understanding key business objectives and strategy of the product.

• Assess business value and prioritize all work to maximize value in line with product strategy.

• Analyze complex business situations, develop insights and potential solutions, and drive appropriate conclusions.

• Manage complex cross-functional strategic product development initiatives using appropriate project management skills.

• Develop and communicate concise presentations and executive briefings.

• Streamline processes to improve throughput, quality, and service level agreements.

• Create strategies to leverage technology to drive value.

• Work with business owners to ensure they are engaged and supportive of direction.

• Work with Product Management and stakeholders to define and prioritize the Product Backlog (refinement).

• Create User Stories and Acceptance Criteria, ensuring stories clearly communicate customer/stakeholder needs to the development team; work with the team to clarify stories as necessary.

• Make final decisions on product functionality.

• Participate in and prepare for Program Increment Planning.

• Involve in Program Backlog Refinement.

• Provide clarification on User Stories and Product Backlog to the team.

• Test and Accept User Stories

• Participate in team demos, retrospectives, and Inspect and Adapt sessions.

• Understand and support inter-team dependencies and escalate issues when necessary.

• Work with the delivery team to set and communicate release dates and scope.

• Ensure products are working in production.

• Monitor potential risks and develop mitigation plans.

• Identify improvements and codify them for broader consumption.

• Collaborate with all team members to promote an environment of empowerment and creativity.

• Communicate the product roadmap clearly and inspire the team by painting a target product vision.

Key Qualifications

• Bachelor's degree strongly preferred or equivalent experience.

• At least 6 years of relevant experience, i.e., product owner/manager, project manager, pharmacy experience.

• Strong background in product management, agile methodologies, and healthcare technology, with a proven track record of successfully delivering complex projects in a fast-paced environment.

• Knowledge of specialty pharmacy experience systems and processes highly desired.

• Proficiency in building connections and fostering relationships across various business functions.

• Excellent communication (oral and written), facilitation, and presentation skills.

• Willingness to share opinions and take risks.

• Initiative, independent thinking, and working.

• Strong business analysis skills and familiarity with financial models.

• Ability to develop and model hypotheses and conclusions while identify