Associate, HRSD ServiceNow Developer

About this role

Company: BlackRock Financial Management, Inc.

Job Title: Associate, HRSD ServiceNow Developer

Location: 1 University Square Drive, Princeton, NJ 8540

Job Duties: Develop and modify HRSD (ServiceNow) workflows, catalogs, lists, business rules, UI components. Participate of the Technical Solution aspects of ServiceNow implementation specific to design, solution architecture, functional implementation, and evaluation of business needs. Research new feature enhancements and functionalities from ServiceNow. Develop configuration and customization including, but not limited to user interface, workflow administration, reports, data imports, integration, custom scripting, and third-party software integrations by applying best practices. Maintain and enhance service portal customizations. Manage security roles, assignment groups and ACLs. Collaborate with team members to look for ways to continuously improve our enterprise platform related processes. Assess and manage annual platform release upgrade process.

Qualifications: Bachelor’s degree (or foreign equivalent) in Electrical and Computer Engineering, Engineering, or a related field; and 36 months experience in HR technology. Requires 36 months of experience involving each of the following: 1. ServiceNow implementation hands-on experience for HRSD, including case management, service portal, event life cycle management, agent workspace, advanced work assignment, reporting, and performance or platform analytics. 2. Scripting experience in JavaScript, HTML, CSS and Angular JS. 3. Experience configuring and updating HR profiles, HR COEs, HR Services, Service Catalog, Agent Workspace, Knowledge Management (including knowledge workflows and approvals), HR Case assignment rules, HR advanced work assignment queues, creation of User/HR criteria, workflow and case notifications, Case SLAs and creating new flows. 4. Experience creating ACLs and business rules, client scripts, UI policies, catalog client scripts, script includes and script actions. 5. Experience configuring employee service portal, taxonomy topics, customizing service portal widgets and creating portal pages. 6. Experience creating custom reports and dashboards using performance and platform Analytics 7. Experience with enabling and managing Al search within the platform. 8. Creating custom and scripted Rest APIs and 3rd party integrations 9. Experience managing at least one ServiceNow upgrade 10. Collecting and understanding business requirements from non-IT stakeholders and translating requirements to ServiceNow solution capabilities. 11. Experience assessing technical impact of new and custom solutions on platform performance and scalability.

Salary: $118,400

To apply: visit: https://careers.blackrock.com/ Job Requisition:

THIS NOTICE IS BEING POSTED IN CONNECTION WITH THE FILING OF AN APPLICATION FOR PERMANENT ALIEN LABOR CERTIFICATION. ALL APPLICANTS SHOULD REPORT DIRECTLY TO THE EMPLOYER. ANY PERSON MAY PROVIDE DODCUMENTARY EVIEDENCE BEARING ON THE APPLICATION TO THE REGIONAL

For Princeton, NJ Only the salary range for this position is USD$0.00 - USD$0.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educa